Jency Elsa Joy
Cambridge
Summary
Multi-talented pharmacy support professional ready to take on tasks. Excels in inventory management, merchandising and clerical support. Excellent organizational and prioritization strengths. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
11.2021 - Current
- Coordinated data entry and filling of more than 250 daily prescriptions in a high-volume pharmacy environment
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat, and organized.
- Received incoming supplies and stocked them in the correct locations.
- Answered telephones and provided information about order status, store hours, and pharmacy procedures.
- Trained new pharmacy staff on computer systems and drug management protocols.
- Completed cash register transactions by handling credit and cash payments using the pharmacy register system.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations, and ordering additional products.
- Coordinated with insurance representatives to process claims.
- Located and processed ready prescriptions to customers, distributed medication information documentation, and facilitated medication consultations.
- Counted and labeled prescriptions with correct item and quantity.
- Hand-on experience in fixing blister packs for more than 100 patients weekly.
- Enrolling new patients, updating new changes about medications, and communicating it with blister pack patients through a pharmacist.
- Monthly, expired medication claims were created and sent out as Stericycle's one-box return.
Pharmacy OTC Associate
Walmart Supercenter
08.2021 - 10.2021
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying.
- Performed cash and card transactions to complete customer purchases.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
- Supported pharmacists with day-to-day activities.
- Opened, shelved, and merchandised products in visually appealing and organized displays for optimal sales.
- Maintained energy and enthusiasm in a fast-paced environment.
Clinical Pharmacist
Aster MIMS Hospital
10.2018 - 03.2021
- Performed Medication Reconciliation and monitoring of drug allergy for approximately 400 patients admitted in Nephrology and Urology department.
- Managed Prescription &Transcription audits for approximately 55 patients daily in nephrology, urology, renal and liver transplant patients, and multi-disciplinary intensive care units.
- Actively participated in daily clinical rounds along with other members of health care team.
- Provided drug calculations and dosage adjustments for in nephrology, urology and multi-disciplinary intensive care units and Performed drug administration audits and discharge summary reviews.
- Orchestrated drug Information services for all health care professionals for promotion of evidence-based medicine.
- Monitored and reported adverse drug reactions to PvPi (National Pharmacovigilance Program of India).
- Provided nursing education regarding medication management and guided nursing staff in reconstitution of drugs, dilutions, dose calculations.
- Trained pharmacy residents and interns on clinical care and medication dispensing.
Clinical Trial Coordinator
AstraZeneca
07.2016 - 05.2018
- Worked as Clinical Research Coordinator for Phase III multi-centered global clinical trial in nephrology, sponsored by Astra-Zeneca at JSS Hospital, Mysore.
- Conducted patient visits and dispensed trial medications.
- Performed data entry into electronic case report form and counseled patients on all aspects of clinical trials.
- Reported SAE & AE (Serious Adverse Events and Adverse Events) to regulatory bodies.
- Prepared Clinical trial site for monitoring and auditing processes.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
- Gathered, processed, and shipped lab specimens.
Education
Advanced Diploma - Pharmaceutical food science technology
Durham College
Oshawa, ON08.2021
Doctor of Pharmacy - Pharm D -
JSS College of Pharmacy
Karnataka, India06.2018
PG Diploma - Pharmacovigilance
JSS College of Pharmacy
Karnataka, India05.2018
Skills
- Oracle Software - Pharmacy indenting and Dispensing
- Health Watch Software
- Insurance claims processing
- Multitasking & Quick learning
- Documentation
- Good interpersonal skills
- Excellent time management skills
- Inventory management
- Managing Customer Complaints
- Workflow Optimization
- Pharmacist Support
- Data Entry
- Collaboration and Teamwork
- Electronic Refill Request Processing
- Prescription Filling
- Stress Management
- Customer Service
- Perform cycle counts
- Hand-on experience with blister packs
Availability
Upon request
Timeline
Pharmacy Assistant
Shoppers Drug Mart
11.2021 - Current
Pharmacy OTC Associate
Walmart Supercenter
08.2021 - 10.2021
Clinical Pharmacist
Aster MIMS Hospital
10.2018 - 03.2021
Clinical Trial Coordinator
AstraZeneca
07.2016 - 05.2018
Advanced Diploma - Pharmaceutical food science technology
Durham College
Doctor of Pharmacy - Pharm D -
JSS College of Pharmacy
PG Diploma - Pharmacovigilance
JSS College of Pharmacy
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