JENAVIEVE BIRD
Calgary,AB
Summary
Friendly Beverage Cart Attendant skillful in inventory maintenance, drink mixing and beverage upselling. Punctual and diligent individual years of experience providing refreshments and beverages to patrons. Proficient in POS systems operations and cart restocking procedures. Organized Dining Room Attendant offering demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable towards customers. Very comfortable in a high-paced and stressful restaurant environment. Have worked with customers of all ages and genders, with highly complicated orders involving certain preferences and allergy's. Value in meeting the satisfaction and making customers feel welcome and comfortable. Have a bubbly and enthusiastic personality to make customers experience in the restaurant enjoyable and wanting to come back.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beverage Cart Girl/Club House Waitress
TOOTH OF THE DOG POUND GOLF COURCE
07.2020 - 09.2023
- Successfully upsold additional items to increase revenue for the cart
- Performed daily opening and closing procedures including counting money, cleaning carts
- Restocked supplies throughout the day as necessary for optimal customer service
- Continuously interacted with people of all ages, gender and preferences
- Demonstrated ability to provide excellent customer service and hospitality
- Took orders and worked efficiently to get them their orders as quickly as possible.
Server
BOSTON PIZZA
01.2023 - 06.2023
- Prepared and served food and beverages to customers
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Greeted and accommodated guests, building positive experience from first interaction
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Food Server
LUXSTONE MANOR
10.2022 - 01.2023
- Monitored tables closely and remained attentive to residents' needs
- Carried dishes from kitchen and quickly delivered to customers
- Answered residents' questions about items and recommended dishes, beverages, and desserts
- Helped residents with all their food and personal problems and helped resolve them to my best ability
- Took complicated orders involving allergies, reactions, and preferences
- Worked closely with elderly residents.
Farm Workhand
Blindline Farms
- Operated heavy duty farm equipment
- Worked with closely cattle
- Cleaned and maintained equipment
- Fencing
Education
Physical Education
Red Deer Polytechnic
Red Deer, ABHigh School Diploma -
Cremona School
Cremona, AB06.2022
Skills
- Organizational Skills
- Beverage Preparation
- Professional Appearance
- Excellent Customer service
- Phone skills
- Menu Memorization
- Effective Communication
- Team Collaboration
Accomplishments
Senior Athlete of the year/Sportsmanship( High School)
Alberta summer games 2018
Head Coached Senior High School Volleyball and Basketball
Certification
- Class 5 drivers license
- Alberta Pro Serve license
- Green AG Certificate
- Alberta Food Safety Course
references
Brenda O'Dell, Tooth Of The Dogpound Golf Course Golf Course Owner Boss, (403) 337-4880, green9@telusplanet.net
Erin Bergeson , RN, (403) 304 -7767
Timeline
Server
BOSTON PIZZA
01.2023 - 06.2023
Food Server
LUXSTONE MANOR
10.2022 - 01.2023
Beverage Cart Girl/Club House Waitress
TOOTH OF THE DOG POUND GOLF COURCE
07.2020 - 09.2023
Farm Workhand
Blindline Farms
Physical Education
Red Deer Polytechnic
High School Diploma -
Cremona School
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