Jen Taggard
Elk Grove,CA
Overview
26
26
years of professional experience
Work History
Library Technician
EGUSD
Elk Grove, CA
10.2024 - Current
- Assisted students in locating library materials and resources effectively.
- Managed circulation desk operations, ensuring efficient check-out and return processes.
- Organized and maintained library collections to enhance accessibility and user experience.
- Cataloged new acquisitions using integrated library management systems accurately.
- Ensured a welcoming environment by maintaining clean and orderly spaces within the library.
- Implemented new shelving strategies that maximized available space without compromising ease of access for patrons.
Commercial Support Supervisor
Contra Costa ARC
Concord, CA
07.2013 - 03.2015
- Supervised, supported, and taught work skills to adult with developmental disabilities at their place of employment.
- Provided mentorship and guidance to team members, fostering a culture of continuous improvement.
- Supervised daily operations of support services team to ensure efficient workflow.
- Created and delivered targeted training initiatives for new support personnel to improve customer service standards.
- Evaluated employee performance regularly, providing constructive feedback and coaching as needed.
- Established strong relationships with clients to better understand their needs and provide tailored support services accordingly.
Manager, Server, and Bartender
Hotel Mac Restaurant
Point Richmond, Ca
01.2011 - 08.2013
- Oversaw daily operations, ensuring exceptional guest experiences and adherence to service standards.
- Implemented staff training programs, enhancing service quality and operational efficiency.
- Developed and maintained relationships with vendors to optimize inventory management and procurement processes.
- Coordinated special events, collaborating with teams to deliver seamless execution and customer satisfaction.
- Mentored junior staff, fostering a collaborative environment focused on team development and performance excellence.
- Maintained professional, organized, and safe environment for employees and patrons.
Lead Server and Bartender
The Dead Fish
Crockett, CA
01.2001 - 01.2011
- Supervised daily operations to ensure timely service and guest satisfaction.
- Trained and mentored new servers to enhance team performance and efficiency.
- Implemented workflow improvements that increased table turnover rates.
- Managed inventory control, reducing waste through effective stock rotation practices.
- Developed and maintained relationships with regular patrons to foster loyalty.
- Coordinated with kitchen staff to streamline food service during peak hours.
- Resolved customer complaints promptly, ensuring positive dining experiences.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Trained and mentored new servers on menu knowledge and service standards.
Education
High School Diploma -
Liberty High School
Brentwood, CA05.1999
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Great with children
- Hard Working
- Patient and kind
Timeline
Library Technician
EGUSD
10.2024 - Current
Commercial Support Supervisor
Contra Costa ARC
07.2013 - 03.2015
Manager, Server, and Bartender
Hotel Mac Restaurant
01.2011 - 08.2013
Lead Server and Bartender
The Dead Fish
01.2001 - 01.2011
High School Diploma -
Liberty High School