Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jen Groleau

Hamilton

Summary

Dynamic Event Supervisor with a proven track record at Michelangelo's Banquet Center, excelling in staff management and customer service. Demonstrated ability to oversee complex events, ensuring seamless coordination and exceptional experiences. Skilled in audio-visual management and adaptability, with a knack for mentoring teams to exceed performance goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Event Supervisor

Michelangelo's Banquet Center
09.1999 - Current

Overseeing all aspects of the event, coordinating start times between client and kitchen, ensuring a sucessful and smooth experience, overing the waitstaff, assign tasks and delegate responsibilities to waitstaff, monitor staff performance, recuit, hire and schedule waitstaff, setup all AV equipment ie wireless microphone projector, able to work under pressure

Education

Recreation And Lesuire -

Mohawk College of Applied Arts And Technology
Hamilton, ON

Skills

  • Staff management
  • Team mentorship
  • Audio-visual management
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Event setup and breakdown
  • Food service
  • Hospitality management
  • Scheduling
  • Room setup and breakdown

Languages

English
Full Professional

Certification

Heath and Saftey

Timeline

Event Supervisor

Michelangelo's Banquet Center
09.1999 - Current

Recreation And Lesuire -

Mohawk College of Applied Arts And Technology

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Jen Groleau