Jemi Ann Johnson
Charlottetown,PE
Summary
Accomplished Cashier Supervisor with a proven track record at Real Atlantic Superstore, enhancing customer satisfaction and streamlining operations. Expert in cash handling and POS system proficiency, coupled with exceptional customer service skills, led to significant improvements in customer retention. Skilled in employee training and conflict resolution, demonstrating a strong ability to boost team efficiency and store performance.
Overview
2
2
years of professional experience
Work History
Cashier Supervisor
Real Atlantic Superstore
01.2024 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Sales Associate
Marks Workwear House
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates
Cashier
Nofrills
01.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Dollarama
10.2022 - 12.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Arts - Psychology
University of Prince Edward Island
Charlottetown, PE08.2026
High School Diploma -
International Indian School
Al-Jubail, KSA07.2021
Skills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash Register Maintenance
- POS System proficiency
- Customer Service
- Cash handling and management
- Employee Training
- Time Management
- Store Opening and Closing
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Professional Working
Tamil
Professional Working
Timeline
Cashier Supervisor
Real Atlantic Superstore
01.2024 - Current
Sales Associate
Marks Workwear House
05.2023 - Current
Cashier
Nofrills
01.2023 - 01.2024
Sales Associate
Dollarama
10.2022 - 12.2022
Bachelor of Arts - Psychology
University of Prince Edward Island
High School Diploma -
International Indian School
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