Diploma - Medical Administrative Assistant
Seneca College of Applied Arts And Technology
North York, ON 01.2023 - 12.2023
Jelena Malkoc
Medical Office Administration
Summary
I am a recent graduate of the Medical Administration program at Seneca College. I am a dedicated administrative professional with a successful track record in fast-paced office settings. I am a hardworking team player who is responsible, punctual, and productive, even when working with little to no supervision. I am eager to apply my skills in a dynamic healthcare setting and seeking a challenging role where I can contribute to the efficiency of medical facilities and enhance the overall patient experience.
Education
Certificate - Property Management
Humber College
Toronto, ON 01.2018 - 12.2018
Skills
- Records Management
- Microsoft Office
- Administrative Duties
- Billing and Coding
- Message and Report Transcription
- Order Purchasing
- Staff Coordination
- Exam Room Preparation
- Office Supplies and Inventory
- Medical Terminology
- Organization and Time Management
- Accounting
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Property Manager
Ace Condominium Management Inc
02.2022 - 07.2023
- Followed up on delinquent residents and coordinated collection procedures.
- Collected and maintained careful records of common elements payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both the interior and exterior of properties for damage.
- Handled resident complaints promptly and appropriately, calling in repairmen, and other support services.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Administered operations to handle the needs across 615 residential property units.
- Coordinated with legal counsel to resolve resident disputes.
- Organized annual general meetings.
- Met on a monthly basis with the Board of Directors to review monthly financials and management reports.
Property Manager
Alba Property Management
02.2020 - 01.2022
- Handled resident and owner complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent owners and coordinated maintenance fee collection procedures.
- Monitored tenant behaviour and implemented corrective action to maintain order in assigned properties.
- Coordinated with janitorial and superintendent staff on maintenance and upkeep.
- Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
- Conducted regular inspections of both the interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Administered operations to handle the needs across 365 residential property units.
- Coordinated with legal counsel to resolve resident disputes.
- Organized annual general meetings.
- Met on a monthly basis with the Board of Directors to review monthly financials and management reports.
Property Administrator
Vero Property Management
07.2014 - 02.2020
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Administered operations to handle the needs of more than 365 residential units.
- Interacted with owners, residents and tenants by phone, email, or in person to provide information.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Organized Annual General Meeting.
- Prepared monthly Management report and financials.
Timeline
Diploma - Medical Administrative Assistant
Seneca College of Applied Arts And Technology
01.2023 - 12.2023
Property Manager
Ace Condominium Management Inc
02.2022 - 07.2023
Property Manager
Alba Property Management
02.2020 - 01.2022
Certificate - Property Management
Humber College
01.2018 - 12.2018
Property Administrator
Vero Property Management
07.2014 - 02.2020
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