Jeison Ovalle
Toronto,ON
Summary
Dedicated server excelling in delivering speedy, top-tier customer service in dynamic restaurant atmospheres. Versatile professional skilled in nurturing team growth, fostering seamless collaboration, and adeptly resolving challenges with customers, colleagues, and management alike.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
The Benue Restaurant
08.2022 - 08.2023
- Utilized assertive communication to grasp customers' needs effectively.
- Ensured timely and accurate processing of guests' orders for a seamless dining experience.
- Coordinated with service, kitchen, and bar staff to guarantee guest satisfaction.
- Provided personalized recommendations and highlighted daily specials.
- Maintained cleanliness and organization in server areas to enhance productivity.
- Managed POS systems, bills, and complimentary items efficiently.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bartender
Beer Station
01.2022 - 06.2022
- Crafted drinks to exacting standards, suggested specials and ensured prompt replenishment.
- Skillfully prepared non-alcoholic beverages and aid in food service when necessary.
- Efficiently organized bar setup maintained inventory, and kept alcoholic beverages fully stocked.
- Verified customers' identification and ensured compliance with legal drinking age requirements.
- Adhered to stringent food and beverage policies and Canadian regulations.
Education
GED -
Georgian College Toronto
Toronto, ON12.2024
Skills
- Teamwork
- Problem-solving
- Time Management
- Fast learner
- Attentive to details
- Good personal introductions
- Communication skills (English and Spanish spoken)
- Table Setting
- Food Running
- Management of computer tools
Languages
Spanish
Native or Bilingual
Certification
Smart serve
Driver license
Timeline
Server
The Benue Restaurant
08.2022 - 08.2023
Bartender
Beer Station
01.2022 - 06.2022
GED -
Georgian College Toronto