JEFFREY BOER
Mississauga,Ontario
Summary
Dedicated Field Service professional with exceptional service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
22
22
years of professional experience
Work History
Service Specialist
STERIS CANADA SALES ULC.
01.2014 - Current
- Expert proficiency on all lines of STERIS and competitor equipment; technical subject matter expert (SME) for team; driver of safety culture throughout organization; assist District Manager in building and coordinating a diverse group of technicians throughout assigned territory.
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
Field Service Representative I-III (progressive)
STERIS CANADA INC.
01.2002 - 01.2014
- Perform preventative and corrective maintenance on specialized infection prevention and surgical support equipment in Healthcare and Life Science environments.
- STERIS Canada is part of a worldwide company manufacturing and maintaining sterilization, washing, and surgical support technologies and associated consumable products.
Education
Bachelor of Business Administration (Distinction) -
YORKVILLE UNIVERSITY
01.2017
Electronics Engineering Technician -
MOHAWK COLLEGE OF APPLIED ARTS & TECHNOLOGY
Hamilton, Ontario01.1987
Skills
- Adaptability and Flexibility
- Problem-solving abilities
- Safety Management
- Continuous Improvement
- Task Prioritization
- Technical Support
- Project Management
- STERIS Brand Promotion
Professional Development
- Dean’s Honors from Mohawk College for Fiber Optics Programming Certificate
- STERIS University
- BBA degree with distinction from Yorkville University
- Certified Regional Trainer
- Certified Sponsor Trainer for new technicians
- Certified Life Sciences Technician
- Certified in NIST Calibration
- Wet Pack Resolution SME certified through Armstrong University
- Member of the National Safety Committee and Chair 2016-2017 & 2023-2024
Community Involvement
Volunteer Firefighter, Acting Captain, Training Officer 1995 to 2015
Haldimand County Emergency Services
· Progressive levels of responsibility in firefighting and emergency services.
References
- Vijay Bhola, District Service Manager, STERIS Canada Sales ULC., 416-803-4382
- Grant Billings, Senior Account Manager, STERIS Canada Sales ULC, 905-510-9458
Timeline
Service Specialist
STERIS CANADA SALES ULC.
01.2014 - Current
Field Service Representative I-III (progressive)
STERIS CANADA INC.
01.2002 - 01.2014
Bachelor of Business Administration (Distinction) -
YORKVILLE UNIVERSITY
Electronics Engineering Technician -
MOHAWK COLLEGE OF APPLIED ARTS & TECHNOLOGY
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