Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jefferson Mendoza

Jefferson Mendoza

Malibu

Summary

Creating memorable experiences is at the heart of everything I do. As a Food and Beverage Manager, I combine operational excellence with an emotionally intelligent leadership style to build high-performing teams and deliver exceptional guest experiences. I thrive in serving ultra-high-net-worth clientele, where anticipating needs, exceeding expectations, and maintaining the highest standards of service are essential. Through strong team collaboration, continuous process improvement, and a commitment to excellence, I create environments where both guests and teams can succeed.

Overview

9
9
years of professional experience

Work History

Food and Beverage Manager

Nobu Ryokan Malibu
Malibu
05.2024 - Current
  • Oversaw daily operations of food and beverage services.
  • Managed inventory levels and ordered supplies to support seamless service and timely fulfillment of guest orders.
  • Developed training programs to uphold Nobu standards and ensure performance consistency.
  • Collaborated with chefs to enhance breakfast and all-day menus, ensuring in-room dining SOPs met brand standards and elevated guest satisfaction.
  • Maintained effective communication between front-of-house staff, back-of-house staff, and sister property for efficient service.
  • Coordinated special events tailored for patrons, resulting in memorable experiences that increased guest retention.

Assistant Manager

La Costa Beach Club
Malibu
01.2018 - 08.2020
  • Resolved guest complaints effectively, maintaining high satisfaction levels among demanding clientele.
  • Trained and mentored staff on customer service best practices and club policies, enhancing team competency.
  • Coordinated team schedules, ensuring adequate staffing during peak and off-peak times to meet service needs.

Education

High School Diploma -

Westlake High School
Westlake Village, CA
06-2020

Some College (No Degree) - Political Science

Purdue Unviersity
West Lafayette, IN

Skills

  • Inventory management
  • Event coordination
  • Process improvement
  • Attention to detail
  • Proactive problem solving
  • Complaint resolution
  • Personability
  • Emotional intelligence

Timeline

Food and Beverage Manager

Nobu Ryokan Malibu
05.2024 - Current

Assistant Manager

La Costa Beach Club
01.2018 - 08.2020

High School Diploma -

Westlake High School

Some College (No Degree) - Political Science

Purdue Unviersity

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Jefferson Mendoza