Jeff Stack
Cochrane,Alberta
Summary
Dynamic operations manager with a proven track record at Canadian National Railway, excelling in recruitment and performance evaluation. Skilled in financial planning and effective communication, I have successfully streamlined processes, enhancing efficiency and customer satisfaction. Passionate about youth sports coaching, I foster team bonding and personal growth among athletes.
Overview
15
15
years of professional experience
Work History
Regional Operations Manager
Canadian National Railway
Calgary, AB
03.2019 - 10.2025
- Increased operational efficiency by streamlining workflows across regional terminals.
- Reduced incident rates by implementing effective safety protocols and compliance standards.
- Optimized supply chain processes, leading to reduced turnaround times and improved performance.
- Mentored managers on inventory management best practices and effective resource allocation.
- Drove strategic improvements in service delivery through thorough performance metric analysis.
- Developed cost-effective logistics solutions in collaboration with key stakeholders, enhancing performance.
- Negotiated with vendors to improve supply chain efficiency, ensuring timely delivery of products and services.
- Led cross-functional teams to streamline project delivery, ensuring all regional projects were completed on time and within budget.
Terminal Operations Manager
Autoport Limited
Calgary, AB
02.2015 - 03.2019
- Oversaw terminal operations, ensuring compliance with safety regulations and industry standards.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Developed and implemented operational strategies to enhance workflow efficiency.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Trained and mentored staff on operational best practices, fostering a culture of continuous improvement.
- Developed robust safety protocols to ensure a secure working environment for employees and customers.
- Supported staff through change management initiatives associated with new policies or technology implementations.
- Implemented maintenance schedules for machinery, reducing downtime and improving reliability during projects.
- Operated heavy machinery including Rail Mover, Frontend loader, excavators and Backhoe. to complete excavation and grading tasks efficiently.
General Laborer
Autoport Limited
Toronto, ON
05.2010 - 02.2015
- Operated heavy machinery to assist with various construction tasks efficiently.
- Maintained clean and organized work area, ensuring safety compliance at all times.
- Collaborated with team members to complete projects ahead of schedule.
- Assisted in loading and unloading materials, improving workflow efficiency.
- Trained new hires on proper equipment use and safety measures effectively.
- Conducted routine maintenance checks on tools and equipment to ensure optimal performance.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Bachelor of Arts - Psychology
Lakehead University
Thunder BaySkills
- Building relationships
- Operational efficiency
- Warehouse management
- Outstanding communication skills
- Key performance indicators
- Compliance management
- Sales support
- Budgets
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
2022 Presidents award @ CN 2024 Presidents award @ CN
Two time Presidents award winner for Innovation technology Business development and collaboration with stakeholders .
Timeline
Regional Operations Manager
Canadian National Railway
03.2019 - 10.2025
Terminal Operations Manager
Autoport Limited
02.2015 - 03.2019
General Laborer
Autoport Limited
05.2010 - 02.2015
Bachelor of Arts - Psychology
Lakehead University