Adam Crofton

• Regional Operations Manager – Electrical Distribution & Manufacturing
  Gescan | A Sonepar Company
  May 2018 – Present | Canada Region (Hybrid)
  
  Oversee regional operations with full P&L accountability, performance management, and strategic planning. Drive process improvements, capital expenditure forecasting, and risk mitigation. Lead ERP system optimization (SX-INFO, JDA), project management, and advanced training programs to enhance branch efficiency.
  
  Manage facilities and property operations, including infrastructure planning, renovations, and branch openings/closures. Spearhead OH&S compliance as National Committee Member, conducting audits, risk analysis, and KPI reporting via Power BI and Enablon.
  
  Implement supply chain visibility systems, inventory control, and asset protection strategies. Ensure operational excellence through continuous improvement initiatives and technology integration.
  
  Key Skills: Operations Management · Lean Six Sigma · Power BI · ERP Systems · OH&S Compliance · Facility Management · Supply Chain Optimization

• District Operations Manager
  Bed Bath & Beyond
  Directed district operations including budgeting, payroll, asset management, and shrink reduction. Oversaw HR functions, recruitment, and performance management while designing training programs to drive operational excellence. Managed logistics, inventory control, and store openings, ensuring smooth execution and cost efficiency.
  Key Achievements:
  
  Reduced operational expenses through strategic cost-saving initiatives.
  Achieved notable shrink reduction via enhanced loss prevention measures.
  Developed training programs that improved team productivity and performance.
  Streamlined logistics operations, boosting inventory accuracy and efficiency.
  
  Core Skills: Budgeting · Financial Analysis · HR Management · Training & Development · Logistics · Inventory Control · Facility Management

Store Manager
High-Volume Stores – British Columbia & Northern Alberta
Led operations for high-volume retail locations, focusing on team development, HR management, and operational excellence. Oversaw payroll, inventory control, and facility maintenance while driving customer service standards and loss prevention strategies. Implemented merchandise planning and supply chain initiatives to optimize stock turnover and boost sales.
Key Achievements:

Consistently exceeded sales targets and improved profit margins.
Reduced shrinkage through proactive loss prevention measures.
Enhanced customer satisfaction through service excellence and streamlined operations.

Core Skills: Team Leadership · HR & Payroll · Inventory Management · Loss Prevention · Sales Strategy · Workforce Scheduling (Kronos) · Customer Experience

Operations Manager
High-Volume Flagship Training Store
Directed daily operations for a flagship training store with 70+ staff, overseeing cash management, asset protection, and inventory control. Ensured compliance with company policies while driving customer service excellence and operational efficiency. Managed payroll and collaborated with district leadership to optimize performance.
Key Achievements:

Reduced shrink losses through improved inventory control.
Streamlined stock rotation and boosted operational efficiency.
Maintained top-tier customer service standards and trained staff in material handling.

Core Skills: Leadership · Financial Management · Inventory Control · Customer Service · Compliance · Staff Training

Department Manager – Hard Side & Soft Side
Bed Bath & Beyond
Managed multiple departments including Cleaning, Cookware, Bedding, and Bath, overseeing merchandising, inventory, and profitability. Directed customer service training, recruitment, and team development to ensure operational excellence. Collaborated with regional buyers and merchandisers on strategic initiatives to optimize sales and reduce shrinkage.
Key Achievements:

Increased departmental sales through optimized merchandising strategies.
Reduced shrinkage with effective profit protection measures.
Improved customer satisfaction via targeted training programs.

Core Skills: Merchandising · Inventory Management · Sales Strategy · Customer Service · Team Leadership · Profitability Analysis

Shipping & Receiving Manager
Oversaw all shipping and receiving operations, ensuring accurate handling, packaging, and timely delivery of products. Managed warehouse organization, inventory accuracy, and staff training to maintain operational efficiency and safety standards. Provided strategic recommendations to reduce distribution costs and improve logistics performance.
Key Achievements:

Enhanced shipping and receiving efficiency through process improvements.
Reduced operational costs with strategic procurement decisions.
Maintained high inventory accuracy and on-time shipment performance.

Core Skills: Logistics Management · Inventory Control · Team Leadership · Procurement Strategy · Operational Efficiency · Equipment Safety

Managed sample preparation and testing in Europe’s largest zinc mine, providing critical data to engineers and geologists for mining development strategies. Oversaw conveyor belt maintenance, material supply, site ventilation, and pump operations to ensure continuous ore production. Operated crushers and rock breakers to maintain material flow and optimize processing efficiency.
Key Achievements:

Improved conveyor belt operations, boosting production uptime.
Delivered accurate sample analysis supporting strategic mining decisions.
Maintained high safety and operational standards in challenging environments.

Core Skills: Mining Operations · Sample Testing · ERP Data Management · Conveyor Maintenance · Ventilation & Pump Systems · Crusher Operation