Jeewan Baniya
Edmonton,AB
Summary
Dedicated professional, experienced in environments. Focused and collaborative team player, skillful in communicating and translating customer requests. Offering a deep understanding of food safety, OSHA, and health code requirements. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and handling multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pizza Cook
2 For 1 Family Pizza
05.2022 - Current
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Trained new staff members on proper pizza preparation techniques and kitchen procedures, ensuring consistent quality across the team.
Retail Sales Supervisor
kk mart
Edmonton, Alberta
04.2023 - 02.2025
- Enhanced customer loyalty programs, resultingin an increase in repeat customers.
- Developed and maintained customer relationships by providing excellent customer service.
Cook
Simple Simons Pizza
03.2018 - 11.2021
- Adhered to food safety standards when storing and preparing foods.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Used standardized recipes and other instructions to prepare food.
Retail Sales Supervisor
kickingbird quick stop
Edmond, Oklahoma
04.2018 - 11.2021
- Developed and maintained customer relationships by providing excellent customer service.
- Researched out-of-stock items to find additional inventory in other store locations.
- Negotiated contracts with service providers to optimize operational costs.
Accountant, Human Resources
Patan Hospital
Lalitpur, Bagmati
02.2014 - 01.2017
- Oversaw full accounting cycle and prepared applicable financial statements.
- Handling employee relations issues such as grievances or complaints from staff members.
- Reconciled invoices and vendor statements, researched issues and corrected discrepancies.
Cook
KFC
Kathmadu, Bagmati
08.2012 - 01.2014
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Hotel Waiter
The Everest Hotel
Lalitpur, Bagmati
10.2009 - 12.2011
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Answered guest questions related to pricing and food and beverage ingredients.
- Followed up with guests regarding order quality to satisfaction.
Education
BBA - Business Administration
Nims College
04.2016
Skills
- Cooking
- Food safety oversight
- Food handling
- Contamination prevention
- Food presentation
- Customer relationship management (CRM)
- Critical thinking
- Strong teamwork
- Route management
- Computer proficiency
Certification
- SafeCheck® Advanced Food Safety Certification
Timeline
Retail Sales Supervisor
kk mart
04.2023 - 02.2025
Pizza Cook
2 For 1 Family Pizza
05.2022 - Current
Retail Sales Supervisor
kickingbird quick stop
04.2018 - 11.2021
Cook
Simple Simons Pizza
03.2018 - 11.2021
Accountant, Human Resources
Patan Hospital
02.2014 - 01.2017
Cook
KFC
08.2012 - 01.2014
Hotel Waiter
The Everest Hotel
10.2009 - 12.2011
BBA - Business Administration
Nims College
- SafeCheck® Advanced Food Safety Certification
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