Jeevanpreet Kaur
Halifax,Nova Scotia
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
A&W
Lindsay, ON
11.2022 - 04.2024
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
- Provided direction to staff on proper preparation techniques for menu items.
- Responded to customer concerns efficiently, accurately and with detailed information.
Cashier
A&W
Lindsay, ON
06.2022 - 11.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Warehouse Worker
Gap Distribution centre
Brampton
05.2021 - 09.2024
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Cleaner
Service master
Brampton
10.2020 - 05.2022
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Sanitized frequented areas and equipment using approved supplies.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Polished furniture to remove dust and dirt buildup.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
Mississauga, ON04-2022
Skills
- Strong interpersonal and communication skills
- Ability to multi task and strong organizational skills
- Customer focused and people person
- Working knowledge of computers and microsoft software
- Self-motivated, self-discipline , strong time-management skills,
- Staff Leadership
Certification
- Food handler certificate
- smart serve
Languages
Punjabi
Full Professional
Timeline
Food Service Supervisor
A&W
11.2022 - 04.2024
Cashier
A&W
06.2022 - 11.2022
Warehouse Worker
Gap Distribution centre
05.2021 - 09.2024
Cleaner
Service master
10.2020 - 05.2022
High School Diploma -
Canadore College of Applied Arts And Technology
- Food handler certificate
- smart serve
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