Summary
Overview
Work History
Education
Skills
Certification
Languages
Link
Personal Information
Timeline
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MAJID EL MARZOUQY

Grande Prairie,AB

Summary

To be in a role with influence on guest satisfaction, food quality and presentation. Maintain a clean, safe, fun, positive and productive work environment in which every team member recognizes their role in making the customers experience the best possible.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Tim Hortons
06.2023 - Current
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
  • Ordered new supplies and food to maintain service levels.

Food Service Supervisor

Royal palace / Private office for Sheikh Joaan Al Thani
01.2014 - Current
  • Provides staff with service training to ensure customer service goals are met
  • Holds daily stand up meetings to review be the different goals of the day and communicate needed information
  • Delegate responsibilities and deploy staff according to standards to ensure all tasks are completed
  • Maintain records of stock, repairs, sales, and wastage and Estimate order ingredients and supplies
  • Control and Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas
  • Ensure food service and quality control.

Senior waiter

Michlifen Ifrane Suite & Spa Hotel
01.2013 - 04.2014
  • Greeted clients upon entry and informed them of the daily food and drink specials; guided them to open tables while maintaining a positive and upbeat demeanor
  • Served food and set up tables
  • Recommend wines that complement clients' meals
  • Present bill to clients and accept payment Maintained high standards of customer service during high-volume, fast-paced operations
  • Participate in many banquet operations with a big number of customers with a high standard of service.

Trainee: waiter / cashier

Wassim Hotel Fes/Morocco
06.2012 - 12.2012
  • Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages
  • Take orders and relay to kitchen and bar staff
  • Recommend wines that complement patrons' meals
  • Serve food and beverages
  • Prepare and serve specialty foods at patrons' tables.

Education

Hospitality and tourism technician /Cooking Diploma -

Institute of tourism and hospitality technology
Fez, Atlas
06.2012

High School Diploma / Modern Literature -

Sidi Brahim high school
Fes, Morocco
06.2010

Skills

  • Strong interpersonal skills
  • Strong clients relations
  • Excellent communication skills
  • POS systems knowledge
  • Positive and friendly
  • An excellent planner and coordination
  • Cooking skills
  • Staff Supervision

Certification

  • 2021, SafeCheck Advanced Canadian Food Safety certificate
  • 2018, Excellence in front of house service Certificate

Languages

French
Full Professional
English
Professional Working
Arabic
Native or Bilingual

Link

http://linkedin.com/in/el-marzouqy-majid-1354bb9b

Personal Information

Title: Food service Supervisor

Timeline

Food Service Supervisor

Tim Hortons
06.2023 - Current

Food Service Supervisor

Royal palace / Private office for Sheikh Joaan Al Thani
01.2014 - Current

Senior waiter

Michlifen Ifrane Suite & Spa Hotel
01.2013 - 04.2014

Trainee: waiter / cashier

Wassim Hotel Fes/Morocco
06.2012 - 12.2012

Hospitality and tourism technician /Cooking Diploma -

Institute of tourism and hospitality technology

High School Diploma / Modern Literature -

Sidi Brahim high school

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MAJID EL MARZOUQY