Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jeesmon Peter

Mississauga,Ontario

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Fulfillment Associate

Walmart Canada
02.2023 - Current
  • Responsible for ensuring that customers' orders are fulfilled in a timely and satisfactory manner
  • Supports sales efforts by providing a variety of services, and solutions to the customers
  • We take care of customers' orders throughout the entire preparation process
  • Coordinate the return of canceled orders to the distribution center
  • Balance workload based on business needs between paperwork and inbound calls.

Telecommunications Technician

Geocell Canada INC
08.2022 - 12.2022
  • Maintain and repair telecommunication equipment and appliances
  • Maintain data communication equipment
  • Take care of network sites
  • Inspect and test operations of telecommunication devices
  • Diagnose and locate equipment faults
  • Adjust, replace, or repair faulty equipment
  • Inspect and test the trunking system
  • Installing and upgrading telecommunication systems in companies
  • Replacements of old components and ensure no cables are exposed.
  • Provided technical support to users regarding WAN/LAN/Wi-Fi.
  • Formatted documents with Microsoft Office.
  • Experienced with Microsoft Teams and Sharepoint.

IT System Analyst

BSNL (Bharat Sanchar Nigam Limited)
Cochin, Kerala, India
02.2020 - 03.2021
  • In this role, I have successfully managed and maintained VMware-based hypervisors, ensuring optimal performance and resource allocation. My responsibilities also include providing expert support for Windows, troubleshooting issues, and implementing effective solutions. Additionally, I have utilized Microsoft Office for streamlined document creation and communication.
  • I played a pivotal role in implementing and maintaining WAN/LAN/Wi-Fi technologies, contributing to the optimization of network performance. My responsibilities extended to the administration of Microsoft technologies, encompassing Active Directory, Group Policy, DNS, and DHCP. I demonstrated scripting proficiency by utilizing PowerShell, Windows Batch, and Bash to automate routine processes.
  • Supported help desk operations by responding to user feedback and amending identified deficiencies in real time.
  • Prepared and presented technical proposals for clients.
  • Directed troubleshooting for bugs and flaws discovered in both pre-release and final production software products.

Education

Wireless Networking -

Lambton College
01.2023

Bachelor's Degree - Electronics And Communication Engineering

APJ Abdul Kalam Technological University
India
08-2019

Skills

  • MS Office
  • VMware
  • Microsoft Word
  • Active Directory
  • DNS
  • DHCP
  • Microsoft SharePoint and Teams
  • TCP/IP Protocols
  • Team Management
  • Troubleshooting
  • Interpersonal Communication
  • Data Management
  • Organizational Skills

Websites

Certification

  • Cisco Certified Network Associate (CCNA), 04/2021, 2024, CSCO14001417
  • Red Hat Certified System Administrator (RHCSA), 02/2020, 2023, 200-050-656

Timeline

Customer Fulfillment Associate

Walmart Canada
02.2023 - Current

Telecommunications Technician

Geocell Canada INC
08.2022 - 12.2022

IT System Analyst

BSNL (Bharat Sanchar Nigam Limited)
02.2020 - 03.2021

Wireless Networking -

Lambton College

Bachelor's Degree - Electronics And Communication Engineering

APJ Abdul Kalam Technological University

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Jeesmon Peter