Jeena Johnson
MEDICAL RECEPTIONIST
Peterborough,ON
Summary
To provide proper professional successful assistance to patients ahead of procedures. To be well educated in anesthesia-related complications. A poised anesthesia technologist offering exemplary level support to patients and Medical personnel. To be knowledgeable in patient positioning during surgeries and procedures. To have clear understanding on monitoring, airway management, fluid therapy and post operative care. To be enthusiastic anesthesia technologist eager to contribute to team success through hard work, attention detail and excellent organization skills.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
DR ARAVIND IVF HOSPITAL
HOSUR, TAMILNADU
04.2022 - 04.2023
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Customer Service Representative
SIMILE DENTAL CLINIC
Pathanamthitta , KERALA
01.2021 - 02.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
Bachelor in BSc Anesthesia Technology -
Rajiv Gandhi University
08.2020
12th -
St Joseph's Mat Higher secondary school
03.2016
10th -
St Joseph's Mat Higher Secondary School
03.2014
Hobbies and Interests
- Bible study
- Taking seminars
- Music
- Singing
- Reading
Disclaimer
I, Jeena Johnson, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Medical Receptionist
DR ARAVIND IVF HOSPITAL
04.2022 - 04.2023
Customer Service Representative
SIMILE DENTAL CLINIC
01.2021 - 02.2022
Bachelor in BSc Anesthesia Technology -
Rajiv Gandhi University
12th -
St Joseph's Mat Higher secondary school
10th -
St Joseph's Mat Higher Secondary School
Skills
- Insurance claims
- Medical office administration
- Payment collection
- Account management
- Medical billing and coding
- Appointment Scheduling
- Electronic Medical Records
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