Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jecarre Lacy

Maintenance, Facilities And Operations Specialist
Oakland,CA

Summary

Results-driven Property Management Professional with over 8 years of experience leading large-scale property operations, renovations, and capital improvement projects across residential and commercial portfolios. Adept at strategic planning, process optimization, and vendor negotiations to enhance property performance and tenant satisfaction. Skilled in developing and executing project plans, managing cross-functional teams, and ensuring regulatory compliance. Proven ability to increase operational efficiency, reduce costs, and maximize ROI through innovative management strategies. Strong communicator and leader committed to fostering positive tenant relationships, driving organizational growth, and delivering projects on time and within scope.

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

19
19
years of professional experience

Work History

Property Manager

Tidal Wave Property LLC
Oakland, CA
06.2017 - Current
  • Managed a diverse portfolio of residential and commercial properties, ensuring operational efficiency, regulatory compliance, and high tenant satisfaction.
  • Led cross-functional teams including maintenance, security, administrative staff, and vendors to execute property management functions seamlessly.
  • Developed and implemented project plans for property upgrades, renovations, and preventative maintenance, consistently completing initiatives ahead of schedule and under budget.
  • Maintained strong vendor relationships, negotiated contracts, and managed service delivery to optimize costs and quality.
  • Monitored property performance metrics, prepared financial reports, and developed strategies to improve profitability and asset value.
  • Ensured compliance with safety standards, building codes, and environmental regulations through regular inspections and audits.
  • Fostered positive tenant relationships through proactive communication, timely issue resolution, and community engagement activities.
  • Spearheaded process improvements, including upgrades to maintenance request systems, reducing response times by 25% and improving tenant satisfaction.
  • Managed budgets, controlled expenses, and implemented cost-saving initiatives, contributing to a 15% reduction in operational costs.

Assistant Property Manager

Tidal Wave Property LLC
Oakland, CA
04.2016 - 06.2017
  • Supported the Property Manager in daily operations, including lease administration, tenant relations, and maintenance coordination.
  • Managed tenant communication, promptly addressing inquiries, complaints, and service requests to ensure high satisfaction levels.
  • Coordinated routine property inspections, documented maintenance issues, and facilitated timely repairs to uphold safety and quality standards.
  • Managed vendor relationships, solicited bids, negotiated service contracts, and oversaw outsourced contractors for repairs and upgrades.
  • Assisted with rent collection, lease renewals, and screening processes, reducing vacancy rates through effective tenant onboarding.
  • Implemented improvements to property management systems, such as upgrading maintenance request workflows, leading to a 25% reduction in response times.
  • Maintained detailed records of property expenses, lease agreements, and compliance documentation to support audits and reporting.
  • Facilitated communication between tenants, maintenance teams, upper management, and third-party contractors, ensuring efficient issue resolution and project execution.
  • Supported budget tracking and expense management, contributing to operational cost savings.
  • Key Achievements:
  • – Streamlined maintenance request processes, reducing response times by 25%.
  • – Contributed to a 15% reduction in operational costs through vendor negotiations and process improvements.
  • – Enhanced tenant communication channels, leading to improved satisfaction scores.

General Laborer

4c's
Oakland, CA
02.2009 - 01.2013
  • Performed general housekeeping and cleaning tasks.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Assisted team members with tasks that require group effort.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Facilities Maintenance Technician

City of Long Beach
Oakland, CA
03.2007 - 04.2009
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Organized and maintained inventory of spare parts and equipment consumables.
  • Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
  • Supported facility renovations by assisting with demolition, construction, and installation tasks as needed.

Education

High School Diploma -

Olympic High School
Concord, CA
06.2005

Skills

  • Property Operations & Maintenance

  • Capital Improvements & Renovations

  • Budgeting & Financial Management

  • Vendor & Contract Negotiations

  • Project Planning & Execution

  • Microsoft Office Suite

  • Property Management Software

  • Maintenance & Work Order Systems

  • Basic Accounting & Budgeting

  • Regulatory Compliance & Safety Standards

  • Risk Management & Cost Control

  • Process Improvement & Efficiency

  • Asset & Portfolio Management

Property tours and inspections

Timeline

Property Manager

Tidal Wave Property LLC
06.2017 - Current

Assistant Property Manager

Tidal Wave Property LLC
04.2016 - 06.2017

General Laborer

4c's
02.2009 - 01.2013

Facilities Maintenance Technician

City of Long Beach
03.2007 - 04.2009

High School Diploma -

Olympic High School

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Jecarre LacyMaintenance, Facilities And Operations Specialist