Lori Li
Toronto,ON
Summary
Dynamic Property Manager with a proven track record. Outgoing and hardworking professional, accustomed to working with residents to address needs. Bringing over 15 years of related experience, combined with a results-focused and quality-driven approach. Excelling in tenant relations and lease negotiations. Expert in maximizing occupancy rates and revenue through enhanced tenant satisfaction, and exceptional customer service. Adept at problem-solving and compliance, ensuring properties meet high standards while fostering lasting client relationships. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Property Manager
Lori Li
GTA, ON
2010 - Current
- Manage a portfolio of over 50 residential and commercial properties, ensuring tenant satisfaction and high occupancy rates.
- Oversee property maintenance, inspections, and repairs, maintaining standards and compliance.
- Develop marketing strategies to attract prospective tenants, increasing occupancy rates.
- Negotiate lease agreements and renewals, with a focus on favorable terms and minimizing vacancies.
- Prepare budgets, financial reports, and oversee rent collection to maximize revenue.
- Conducted regular property inspections to ensure compliance standards.
- Managed tenant relations and addressed concerns promptly.
- Oversaw lease agreements and ensured proper documentation was completed.
- Maintained accurate records of rental payments and financial transactions.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Real Estate Broker
Homelife Landmark Realty Inc.
GTA, ON
2007 - Current
- Facilitated property transactions, guiding clients through buying and selling processes.
- Conducted market analyses, property showings, and open houses to identify client needs.
- Built strong client relationships, leading to repeat business and referrals.
- Crafted marketing campaigns, including online listings and advertising efforts.
- Negotiated contracts and closing terms to ensure successful sales.
- Managed client relationships to ensure satisfaction and repeat business.
- Coordinated with inspectors, appraisers, and lenders during transactions.
- Educated clients on real estate laws and regulations throughout transactions.
- Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
- Kept accurate records of all transactions including notes from meetings or phone calls with clients as well as copies of signed contracts or documents related to each deal.
- Attended continuing education classes regularly in order maintain up-to-date knowledge about real estate law and industry practices.
- Assisted clients with obtaining financing options that best suited their needs as well as ensuring loan applications were properly completed and submitted.
Construction Project Manager
Proplus Contracting
Markham, Ontario
09.2009 - 07.2014
- Managed project schedules and coordinated timelines for various construction phases.
- Oversaw project budgets and monitored expenses to ensure compliance with financial plans.
- Facilitated communication between clients, team members, and vendors throughout projects.
- Organized project documentation, including contracts, change orders, and permits for review.
- Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
- Maintained detailed records of all costs associated with each project.
- Ensured compliance with local building codes and safety regulations.
- Ensured payment was paid by Vendor according to contractual payment plan according to the percentage of project completion.
Construction Project Coordinator
Manchu Wok
Markham, Ontario
01.2007 - 06.2009
- Assisted in preparing project documentation and reports for stakeholders.
- Coordinated project schedules and timelines to meet construction deadlines.
- Managed communication between contractors, clients, and internal teams effectively.
- Organized project meetings to discuss progress and address concerns promptly.
- Monitored compliance with safety regulations on construction sites consistently.
- Assigned tasks to subcontractors and monitored progress of all phases of construction projects.
- Resolved conflicts among contractors or subcontractors in order to maintain successful completion timelines.
Human Resources Officer
Philips
Markham, Ontario
06.2005 - 10.2006
- Managed recruitment processes for various positions across Philips divisions.
- Assisted in creating training materials for employee development initiatives.
- Coordinated performance evaluation processes to enhance employee feedback systems.
- Supported HR policies and procedures to ensure compliance with company standards.
- Maintained employee records such as contact information, attendance records, performance reviews and termination documents.
Human Resources Coordinator
Philips Electronics, China
Shenzhen, Guangdong
11.2001 - 01.2004
- Coordinated recruitment processes for various positions across multiple departments.
- Maintained employee records and ensured compliance with labor laws and regulations.
- Facilitated communication between management and employees regarding HR policies.
- Supported performance review processes by gathering feedback from team leaders.
- Updated employee records in HR database system.
- Prepared documents for termination processes such as exit interviews and severance packages.
Education
Bachelor of Economics -
University of Western Ontario
London, ON06-2002
Skills
- Property Operations & Maintenance
- Tenant Relations & Retention
- Lease Negotiations & Contract Management
- Customer relationship management
- Effective communication
- Problem solving
- Attention to detail
- Compliance & Regulatory Knowledge
- Conflict Resolution
- Facility management
- Real Estate Sales & Marketing
Certification
- Real Estate Broker, 2007
- Human Resources Management Diploma, 2005
References
Available upon request.
Affiliations
- Biking, hiking and boat rowing with families
- Travelling to experience different cultures
- Loves good food, books and movies
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Construction Project Manager
Proplus Contracting
09.2009 - 07.2014
Construction Project Coordinator
Manchu Wok
01.2007 - 06.2009
Human Resources Officer
Philips
06.2005 - 10.2006
Human Resources Coordinator
Philips Electronics, China
11.2001 - 01.2004
Property Manager
Lori Li
2010 - Current
Real Estate Broker
Homelife Landmark Realty Inc.
2007 - Current
Bachelor of Economics -
University of Western Ontario
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