JEANY BELLE GOBANGCO
Winnipeg,MB
Summary
Highly observant and ready to step in to handle dangerous behaviors and emergency situations. Well-trained with hands-on recreational experience. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hotel Room Attendant
Sandman Hotel & Suites
Winnipeg, Manitoba
04.2025 - Current
- Provided excellent customer service by greeting guests warmly upon arrival and departure.
- Replenished each guest room with water glasses, toiletries and paper products.
- Communicated with customers about requests for additional supplies or cleaning services.
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed instructions from supervisors about special cleaning projects that may arise.
Pool Attendant
Victoria Inn Hotel & Convention Center
Winnipeg, Manitoba
01.2025 - 04.2025
- Monitored surrounding environment constantly to watch for potential risks.
- Monitored pool area to ensure safety and compliance with rules and regulations.
- Inspected equipment regularly to ensure proper functioning.
- Performed routine cleaning and maintenance tasks to ensure pool area cleanliness.
- Greeted customers upon arrival at the pool area.
- Provided guidance to children in a safe manner while they are playing in the pools or hot tubs.
Back Office Support Assistant
PRIME FIRE SYSTEMS INC.
Winnipeg, Manitoba
01.2024 - 01.2025
- Helped process invoices and manage office supplies.
- Organized and maintained office files.
- Assisted in the preparation of reports and presentations.
- Broke down boxes for garbage and recycling.
- Managed all-encompassing sanitation tasks during necessity.
- Assisted in conducting tests on fire alarm systems with the manager.
In-Home Childcare Provider
Private Family
Toronto, Canada
01.2022 - 01.2023
- Supported daily routines, including meals, hygiene, and rest, while promoting independence and self-confidence.
- Assisted with meal preparation and clean up after meals.
- Built strong, positive relationships with children and families, ensuring open communication and trust.
- Manage household tasks, such as meal preparation, light housekeeping, and organizing schedules.
Hospitality Team Member
Crown Regency Hotel
Cebu City, Philippines
09.2019 - 11.2020
- Worked in multiple departments, including front desk, housekeeping, food and beverage, and customer service.
- Addressed guest inquiries and resolved issues in a professional manner.
- Developed strong organizational and time-management skills in a fast-paced environment.
Internship/On-the-Job Training
Leyte Normal University
Tacloban, Leyte Philippines
01.2019 - 07.2019
- Greet and welcome guests upon arrival. Assist guests with check-in/check-out processes.
- Maintained high standards of hygiene in both private and shared spaces.
- Serve food and beverages in hotel restaurants, bars, event spaces.
- Help with the preparation and setup of meetings, conferences, or social events.
Education
Bachelor of Science - Hotel Management
Leyte Normal University
Philippines01.2019
Skills
- Communication skills
- Teamwork
- Guest communication
- Quality assurance
- Customer service
- Adaptability
- Team collaboration
Certification
- Certificate of Hospitality Industry Related exposure (H.I.R.E.) Program
- Degree Diploma
- Smart Serve Certificate
References
References available upon request.
Contact - Personal Information
Jeany Belle Gobangco | mobile 204-995-9248 | jgobangco043@gmail.com | 524 Enniskillen Avenue, Winnipeg, MB
Languages
- English, Fluent
- Tagalog, Fluent
References
References available upon request.
Timeline
Hotel Room Attendant
Sandman Hotel & Suites
04.2025 - Current
Pool Attendant
Victoria Inn Hotel & Convention Center
01.2025 - 04.2025
Back Office Support Assistant
PRIME FIRE SYSTEMS INC.
01.2024 - 01.2025
In-Home Childcare Provider
Private Family
01.2022 - 01.2023
Hospitality Team Member
Crown Regency Hotel
09.2019 - 11.2020
Internship/On-the-Job Training
Leyte Normal University
01.2019 - 07.2019
Bachelor of Science - Hotel Management
Leyte Normal University
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