Jeanne Proulx
Montreal,QC
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Operated as a server as well, promoting signature dishes and elevating customer satisfaction. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
4
4
years of professional experience
Work History
Barista/Server
Café-Pizzéria La Maison Smith Charlesbourg
Québec, Quebec
04.2023 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
Communauty Center/Park Services Attendant
Loisirs Bourg Royal
Québec, Quebec
05.2021 - Current
- Conducted pre-camp orientation sessions for new campers and parents.
- Worked as a camp counselor at this community center for two full-time summers and an additional part-time summer.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Cleaned and maintained public areas, removed snow and collected trash and litter.
Education
Sciences Humaines
Cégep Limoilou
Québec, QC05-2024
Baccalauréat En Travail Social
Université Laval
Québec, QCSkills
- Team collaboration
- Espresso machine operations
- Positive and professional
- Calm demeanor
- Strong work ethic
- Customer service
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Barista/Server
Café-Pizzéria La Maison Smith Charlesbourg
04.2023 - Current
Communauty Center/Park Services Attendant
Loisirs Bourg Royal
05.2021 - Current
Sciences Humaines
Cégep Limoilou
Baccalauréat En Travail Social
Université Laval
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