Ethan Schaefer
Santa Barbra
Summary
Enthusiastic server and barista with experience in fast-paced environments. Excels in Customer Service, working with staff, and maintaining high standards of service and food safety. Committed to delivering amazing service and customer experiences, as well as getting along with coworkers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/Server
Marini's Candies
Santa Cruz
05.2023 - 07.2025
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Assisted customers with selection and provided excellent service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Handled cash transactions accurately at the register.
- Regularly restocked and managed inventory orders.
Server/Barista
Crushcakes and Cafe
Santa Barbara
08.2025 - Current
- Took customer orders accurately and communicated them to the kitchen staff.
- Provided attentive service to customers in a fast-paced café environment.
- Assisted in training new servers on café procedures and customer service standards.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Operated POS terminals to input orders, print bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Santa Cruz High School
Santa Cruz05-2025
Some College (No Degree) -
Santa Barbra City College
Santa BrabraSkills
- Customer service
- Team collaboration
- Problem resolution
- Inventory management
- Cash handling
- Food safety practices
- POS operation
- Time management
- Food delivery
- Server training
- Table bussing
Certification
Food Handlers License
Timeline
Server/Barista
Crushcakes and Cafe
08.2025 - Current
Barista/Server
Marini's Candies
05.2023 - 07.2025
High School Diploma -
Santa Cruz High School
Some College (No Degree) -
Santa Barbra City College