Self-motivated university graduate with a Bachelor of Science in Biology. Seeking to acquire a career in health services. Trusted office assistant with 10+ years of experience responsible for daily operations of an office environment. Known for improving operational efficiency through effective staff management, recordkeeping and customer service. Trusted customer service representative with extensive experience assisting customers through phone and email. Committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.