Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
SupervisorRecovery AssociateWork Type
Full TimePart TimeVolunteerLocation Preference
RemoteOn-SiteLocation: Chilliwack, BC
Open to relocation: Yes
Open To Work
Jeanette Serdult
Chilliwack,BC
Work Preference
Summary
Results-driven supervisor with over 20 years of experience in operational oversight and customer service. Expertise in employee training, performance management, and conflict resolution, leading to enhanced team performance and customer satisfaction. Proven ability to improve workflow efficiency and productivity through strong leadership and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Supervisor
LondonDrugs
Chilliwack, British Columbia
05.2002 - Current
- Supervised daily store operations, driving high-quality customer service and strict policy compliance.
- Coordinated scheduling to align staffing with peak hours, ensuring optimal coverage.
- Monitored employee productivity, delivering constructive feedback and coaching to enhance performance.
- Trained and mentored staff on product knowledge and effective sales techniques.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty.
- Conducted regular team meetings to discuss performance expectations and motivate staff.
- Managed inventory levels, organizing stock for optimal accessibility and efficiency.
- Implemented merchandising strategies to enhance product visibility and appeal in-store.
Education
Certificate of Completion - Taking Control Of Your Career
Homewood Health
Toronto, ON03-2026
Completion of Introduction To - Abnormal Psychology
Coursera
Toronto, ON02-2026
Diploma - Gardening And Landscaping
International Correspondence School
Ottawa, ON08-1996
High School Diploma -
Lord Tweedsmui
Cloverdale BC06-1990
Skills
- Operational oversight
- Employee training and development
- Performance management
- Team building and leadership
- Conflict resolution
- Strategic planning
- Analytical thinking
- Complex problem solving
- Decision making
- Inventory management
- Time management
- Department organization
- Multitasking skills
- Attention to detail
- Employee motivation and coaching
- Positive attitude
- Reliability and dependability
- Customer service excellence
- Visual merchandising strategies
Work shops
- Working with differences, managing conflict in the workplace
- Coaching for Superior Sales Performance
- Performance Management Skills
- Leading High Performance Teams
- Y-Mind, Mental Wellness
Timeline
Supervisor
LondonDrugs
05.2002 - Current
Certificate of Completion - Taking Control Of Your Career
Homewood Health
Completion of Introduction To - Abnormal Psychology
Coursera
Diploma - Gardening And Landscaping
International Correspondence School
High School Diploma -
Lord Tweedsmui