JEANETTE JABOURIAN BSN, RN
Pasadena
Summary
Results-driven Spa Receptionist focused on enhancing customer loyalty and driving sales in high-end wellness environments. Expertise in identifying customer needs and delivering tailored solutions. Proficient in scheduling software and adept at managing appointments while ensuring administrative accuracy. Proven impact through improved client satisfaction and streamlined front desk operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sephora
Pasadena
07.2023 - Current
- Arranged merchandise to present visually appealing displays and attract clientele.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Followed up with customers to increase satisfaction with purchases and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed payments, entering sales in register for prompt customer service.
- Managed inventory levels through ordering, restocking, and tracking sales activity.
- Demonstrated product usage by applying samples to self or customers when appropriate.
- Used testers and samples to demonstrate product application and leverage items from beauty promotional programs.
- Attended training sessions to stay up-to-date on industry trends, technologies, and best practices.
- Collaborated with colleagues to develop successful strategies for marketing campaigns.
- Demonstrated knowledge of skincare, makeup, and hair products.
- Tracked daily sales figures using spreadsheets and other data analysis tools.
- Built strong relationships with customers by providing knowledgeable advice and recommendations.
Receptionist
7q Spa Medical Center
Glendale
08.2024 - 11.2024
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Input patient data into computer system and checked information for accuracy.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough documentation of all services rendered within an electronic health record system.
- Collaborated closely with other healthcare professionals to coordinate care between disciplines.
- Adhered strictly to safety protocols at all times during clinic operations.
- Managed time efficiently by effectively prioritizing tasks according to urgency.
Receptionist
Prolase Laser Clinic
Glendale
09.2023 - 11.2023
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Input patient data into computer system and checked information for accuracy.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough documentation of all services rendered within an electronic health record system.
- Collaborated closely with other healthcare professionals to coordinate care between disciplines.
- Adhered strictly to safety protocols at all times during clinic operations.
- Managed time efficiently by effectively prioritizing tasks according to urgency.
Receptionist
Dr. George Janji Chiropractic
09.2023 - 11.2023
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Answered questions about organization and provided callers with address, directions, and other information.
- Assisted in resolving customer complaints and disputes.
Education
Bachelor of Science - Nursing
West Coast University
North Hollywood01.2026
High School Diploma -
AGBU Vatche And Tamar Manoukian High School
Pasadena06.2021
GED -
CSUN
Northridge, CASkills
- Able to work in a tough environment
- Easy to train
- Works well with teams
- Amazing customer service
- Customer and Client Relations
- Appointment Booking
- Time Management
- Patient care
- Medical terminology
Languages
- Armenian
- English, Fluent
- Armenian, Fluent
Certification
Bachelors of Science in Nursing, Registered Nurse, CPR and BLS certified
Timeline
Receptionist
7q Spa Medical Center
08.2024 - 11.2024
Receptionist
Prolase Laser Clinic
09.2023 - 11.2023
Receptionist
Dr. George Janji Chiropractic
09.2023 - 11.2023
Beauty Advisor
Sephora
07.2023 - Current
Bachelor of Science - Nursing
West Coast University
High School Diploma -
AGBU Vatche And Tamar Manoukian High School
GED -
CSUN