Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Jessica Heibeck

Jessica Heibeck

Los Angeles

Summary

Qualified sales associate with years of experience, excelling in customer service and makeup consulting. Proven ability to create fun and engaging client experiences who become repeat customers, while managing transactions, inventory and store displays. Skilled in special effects artistry and team collaboration while consistently delivering high-quality results in fast-paced environments. Passionate about enhancing knowledge and confidence in every client.

Overview

20
20
years of professional experience

Work History

Beauty Advisor

Sephora
07.2021 - Current

- Assisting and educating customers on products and how to apply them, shade matching makeup and helping them find skincare that best suits their skin and lifestyle.

- Giving customers the full experience by ringing up their transaction after assisting them and make sure they get the full experience by offering all of the benefits of the beauty insider program and credit card.

- Managed returns, exchanges and refunds in accordance with store policy.

Special FX / Beauty Makeup Artist

Self Employed
01.2006 - Current

Freelance special fx and beauty makeup for film, tv, photoshoots and special events.

Attractions Cast Member

Disneyland Park
09.2015 - 03.2020

- Attractions cast member for The Haunted Mansion, Pirates Of The Caribbean, and Davey Crockett's Explorer Canoes.

- Providing a fun guest experience while maintaining company standards with safety as a number one priority.

- Treating all guests equal regardless of any disability while offering assistance if needed during ride operation.

Sales Associate

Bath & Body Works
11.2007 - 05.2016

- Helping clients find gifts and fragrances for their home and body while educating about the products and fragrance key notes.

- Organized and cleaned shelves and displays to maintain visual appeal,

- Handled cash and credit transactions efficiently while ensuring the customers got the full benefits of the sales and coupons.

- Managed returns, exchanges and refunds in accordance with store policy.

Makeup Department Co-Lead Artist

Reed Street Productions Live
12.2010 - 07.2015

- Co-Lead for the Makeup Department for the 5k zombie mud run RUN FOR YOUR LIVES.

- Ordering supplies and hiring artists for each event across the US while maintaining the department budget.

- Setting up the makeup tent, training artists, leading and motivating artists while ensuring we finish each group within an allotted time.

- Cleaning up and re-packing the pallette to be put on the truck for the next event.

- Created the zombie looks for the event, teaser videos and national commercial.

Education

Associate of Arts - Digital Arts

Art Institute of York, PA, Formally Known As Bradley Academy
York, PA
06-2007

Associate of Arts - Graphic Design

Bradley Academy
York, PA
06-2005

Skills

  • Customer service
  • Makeup and skincare consulting
  • Creative special fx art
  • Multitasking
  • Maintaining an organized and sanitized work environment
  • Team collaboration
  • Creating a fun environment for clients and co-workers
  • Stocking inventory
  • Cash Handling
  • Putting together and maintaining retail displays and fixtures
  • Problem solving
  • Team Management

Timeline

Beauty Advisor

Sephora
07.2021 - Current

Attractions Cast Member

Disneyland Park
09.2015 - 03.2020

Makeup Department Co-Lead Artist

Reed Street Productions Live
12.2010 - 07.2015

Sales Associate

Bath & Body Works
11.2007 - 05.2016

Special FX / Beauty Makeup Artist

Self Employed
01.2006 - Current

Associate of Arts - Digital Arts

Art Institute of York, PA, Formally Known As Bradley Academy

Associate of Arts - Graphic Design

Bradley Academy
Jessica Heibeck