Jeanelle Williams
Escondido
Summary
Friendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented and experienced restaurant manager passionate about food and beverages. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction. Regularly exceed sales goals. A master in the art of upselling.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
Starbucks Coffee Company
San Marcos, CA
06.2021 - Current
- Supervised daily activities within the store, focusing on enhancing customer satisfaction and maintaining effective workflow.
- Oversaw team performance to consistently rank as top coffeehouse in sales, customer satisfaction, and cleanliness standards.
- Supervised inventory processes, managed cash operations, and coordinated shift schedules, enhancing team productivity.
- Developed and implemented training programs for new hires to improve team efficiency and enhance customer satisfaction.
Chemistry Peer Advisor
California State University San Marcos
San Marcos, CA
03.2025 - 10.2025
- Developed and implemented strategies for academic guidance, fostering success among undergraduate chemistry students.
- Advised students on course selection and degree planning while identifying relevant research opportunities.
- Achieved successful career transitions by advising on internship selections and graduate school applications. Enhanced applicant competitiveness through tailored guidance on educational opportunities.
- Developed and implemented workshops on study skills, time management, and career readiness for diverse student populations.
Education
Associate of Science - Kinesiology, Biological Sciences
College of The Desert
Palm Desert, California06-2022
Bachelor of Science - Kinesiology, Biological Sciences, Chemistry
California State University San Marcos
San Marcos, California05-2026
Vista Adult School
Vista, California06-2027
Bachelor of Science - General Education
Palm Springs High School
Palm Springs, CA06-2020
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Punctual and reliable
- Energetic and enthusiastic
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Patient-focused care
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 30 staff members.
- Achieved top coffeehouse through effectively helping with partner satisfaction first
Certification
- Certified Medical Assistant, Vista Adult School - January 2024-Current
- CPR Certified, - American Red Cross December 2025
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Chemistry Peer Advisor
California State University San Marcos
03.2025 - 10.2025
Shift Manager
Starbucks Coffee Company
06.2021 - Current
Associate of Science - Kinesiology, Biological Sciences
College of The Desert
Bachelor of Science - Kinesiology, Biological Sciences, Chemistry
California State University San Marcos
Vista Adult School
Bachelor of Science - General Education
Palm Springs High School