Summary
Overview
Work History
Education
Skills
Service Work
Certification
Languages
References
Timeline
Generic

JEAN VECCHI

Victoria,BC

Summary

Trustworthy individual with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Agent

Jazz Aviation, Air Canada
2022.07 - Current

• Ticketing and complete daily sales reports.

• Check, weigh the baggage, calculate any excess baggage charges and process payment.

• Liaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc.

• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.

• Cargo processing.

• Conduct radio communications with aircraft and record flight information.

SALES AND MARKETING DIRECTOR

The Victorian at McKenzie Retirement Residence
2020.09 - 2022.04
  • Conducted professional walk-in and scheduled tours with prospective residents or interested parties
  • Collaborated with all departments to support the sales effort through coaching and training in the community
  • Maintained database by collecting and entering information about new inquiries
  • Recorded consistent and appropriate follow up communication with prospective residents
  • Tracked move-ins, move-outs and quantity vs
  • Quality of referral activity, determining best follow up actions
  • Accurately entered and kept detailed accounts of appointments with referral source contacts.

CORPORATE SALES

The HarbourCats Baseball League
2019.05 - 2020.08
  • Ignited existing accounts and pursue new lead generation
  • Ensured client retention and satisfaction with scheduled follow-up
  • Directed attention to value-opportunities, specifications and estimates
  • Attended networking events as brand advocate
  • Negotiated and fulfilled sponsorship agreements.

Stagehand

IATSE- Intl. Alliance Theatrical Stage Employees
2016.08 - 2019.03
  • Stored, loaded and unloaded set pieces and technical equipment for daily performances.
  • Assisted in all technical and practical effect setup for performances and broke down all equipment at close of each show.
  • Carried and moved copper cables, steel trusses and decking
  • Built and secured scaffolding, scenery/backdrops, large-scale props
  • Handled electrical/audio setup and tear-down, safe handling, packaging and transport
  • Work closely with and take direction from rotating operational staff and colleagues

Education

Principals of Property Management -

OREA Certification
01.2016

English Second Language (ESL) Certification -

Calgary, AB
01.2010

High School Diploma -

Dawson Creek Secondary School
Dawson Creek, BC
06.1999

Skills

  • Diverse team efficiency
  • Work Prioritization
  • Bilingual
  • Facility Opening and Closing
  • Inventory Monitoring
  • Cleaning and Sanitizing
  • Time Management
  • Work Orders

Service Work

  • Point In Time Count - Community Connections, Cranbrook, BC, 04/12/23, Head coordinator organizing various sites around city to collect details about the experiences and demographics of people who are experiencing homelessness in Cranbrook.
  • North Park Neighborhood Assoc. - Oaklands Community Centre, Victoria, BC, 06/01/20, 10/01/20, Delivering food hampers made up of produce, bread, dairy and some non-perishable food items to families and residences
  • Esquimalt Lagoon Stewardship Initiative - ELSI, Esquimalt, BC, 06/01/20, 08/01/21, Safe handling and measurement of Cutthroat Trout; monitoring Bee Creek access to the Lagoon
  • Out of the Cold Foundation Guest Volunteer, Toronto, ON, 2016, 2018, Overnight shelter with showers for men and women; supporting community members; providing/ serving meals

Certification


  • Emergency First Aid and CPR/AED Level C, Canadian Red Cross - 2021-08-30 to 2024-08-29
  • Training - Working at Heights, Workers Health and Safety Centre, 2017/09/25

Languages

French
Limited Working

References

Sherry Hunter, 250-431-8909, sherrylynnthehunter@gmail.com

Gerry Benoit, 250-427-6648, gerry.benoit@flyjazz.ca 

Dr. Monique Andrews, 250-886-5073, info@thepranafoundation.org

Timeline

Customer Service Agent

Jazz Aviation, Air Canada
2022.07 - Current

SALES AND MARKETING DIRECTOR

The Victorian at McKenzie Retirement Residence
2020.09 - 2022.04

CORPORATE SALES

The HarbourCats Baseball League
2019.05 - 2020.08

Stagehand

IATSE- Intl. Alliance Theatrical Stage Employees
2016.08 - 2019.03

Principals of Property Management -

OREA Certification

English Second Language (ESL) Certification -

Calgary, AB

High School Diploma -

Dawson Creek Secondary School


  • Emergency First Aid and CPR/AED Level C, Canadian Red Cross - 2021-08-30 to 2024-08-29
  • Training - Working at Heights, Workers Health and Safety Centre, 2017/09/25
JEAN VECCHI