Experienced Senior Software Engineer, Project Manager, and IT Administrator with 20+ years in software development, system integration, and business optimization. Expertise in ERP, POS, CRM, ticketing systems, UI/UX, system administration, and cloud technologies (Azure, Cosmos DB). Skilled in programming, data conversion, quality assurance, and change management. Proven leader in streamlining operations, enhancing user experiences, and delivering cost-effective, high-impact solutions. Bilingual and results-driven.