Jea Mo Yang
Coquitlam,BC
Summary
Proven customer service expert from Self Employer, adept at handling customer complaints and maintaining store appearance with a flair for cleanliness. Enhanced customer satisfaction through memorable service and efficient problem resolution. Skilled in cash handling, fostering teamwork, and promoting a hygienic environment, contributing to a significant improvement in client rapport and service efficiency.
Overview
2019
2019
years of professional experience
Work History
Supermarket Employee
No Office Work Experience
Dry Cleaner Customer Service Representative
Self Employer
07.2009 - 12.2018
- Established rapport with regular clients through consistent and memorable customer service interactions.
- Resolved customer complaints and concerns, thereby improving overall customer experience.
- Organized garments and prepared them for cleaning or pressing as per specific instructions from customers or management guidelines.
- Provided exceptional support to coworkers during peak business hours, promoting teamwork and camaraderie among staff members.
Education
Bachelor of Arts - Foreign Languages Education
Hankook University
South Korea 02-1980
Skills
- Handling customer complaints
- Cleanliness and hygiene
- Maintaining store appearance
- Cash handling proficiency
Timeline
Dry Cleaner Customer Service Representative
Self Employer
07.2009 - 12.2018
Supermarket Employee
No Office Work Experience
Bachelor of Arts - Foreign Languages Education
Hankook University
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