Jazzyln Ramirez
Moreno Valley
Summary
Dynamic and customer-focused professional with experience at Oh So Cute! Dog Grooming, excelling in appointment scheduling and cash handling. Proven ability to enhance client satisfaction through effective communication and social media management. Committed to delivering high-quality service and fostering positive relationships, ensuring a memorable experience for every customer.
Overview
2
2
years of professional experience
Work History
Receptionist
Oh So Cute! Dog Grooming
Moreno Valley
11.2024 - Current
- Greeted incoming visitors and customers professionally, and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered the phone promptly, and directed incoming calls to the correct offices.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Managed daily cash-handling procedures, ensuring accuracy in transactions, and preventing losses due to discrepancies.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Created social media content.
Photographer
JCPenney Portraits
Moreno Valley
03.2024 - 11.2024
- Confirmed appointments in person and over the phone.
- I consulted with customers to understand their preferences for their sessions, providing great customer service throughout the photo session.
- Guided customers to ensure high-quality photos.
- Used photo editing software to enhance images based on customer preferences.
- Compiled photo packages for retail.
- Communicated effectively with customers to ensure satisfaction.
- Scheduled and managed appointments efficiently.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Food Handler/Cashier
Sam's Club
Riverside
10.2023 - 04.2024
- Prepared and organized customer orders.
- Received and fulfilled customer orders.
- Cleaned and sanitized workstations according to health code guidelines.
- Ensured that high-quality products are fresh, ready, and available in the café.
- Maintained cleanliness and sanitation in the work area.
- Stocked ready-to-sell products, and maintained proper displays.
Education
High School Diploma -
Bayside Highschool
Moreno Valley, CA06-2023
Skills
- Appointment scheduling
- Customer consultation
- Photo editing
- Cash handling
- Social media management
- Customer service
- Sales knowledge
- Data entry
Accomplishments
- Achieved the youth opportunity program by completing with accuracy and efficiency.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
Spanish
Professional
Timeline
Receptionist
Oh So Cute! Dog Grooming
11.2024 - Current
Photographer
JCPenney Portraits
03.2024 - 11.2024
Food Handler/Cashier
Sam's Club
10.2023 - 04.2024
High School Diploma -
Bayside Highschool
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