Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

JAZZY KAUR

Edmonton,AB

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious Cosmetic Sales Associate demonstrating exceptional beauty and skincare service and selling skills. Adept in color principles, skincare, and product knowledge. Business savvy with expertise meeting sales productivity goals month after month. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Cosmetic Counter Manager

Hudson bay
EDMONTON, Alberta
11.2023 - Current
  • Organized promotional events to increase sales volume.
  • Assisted customers with product selection, application and purchase decisions.
  • Advised customers on the latest trends in cosmetics products.
  • Analyzed sales data to identify areas of improvement or opportunities for growth.
  • Resolved customer complaints in a professional manner.

RETAIL POST OFFICE CLERK

CANADA POST
Edmonton, AB
04.2023 - Current
  • Efficiently and kindly handled customer complaints and issues to increase satisfaction rates to 98%.
  • Maintained 100% accuracy through closely auditing and reviewing stock inventory documents.
  • Used RPOS to manage rent collection and billing for 100-5,000 post office boxes.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Gained extensive knowledge in data entry, analysis, and reporting.
  • Identified issues, analyzed information, and provided solutions to problems.

Front Store Supervisor & Cosmetician

Shoppers Drug Mart
Edmonton, AB
03.2022 - 03.2023
  • Performed daily opening and closing duties of the store.
  • Developed strategies to increase sales volume and profitability of the store.
  • Reviewed operational records such as sales reports to identify opportunities for improvement.
  • Planned events such as product launches or special promotions.
  • Handled customer inquiries, complaints, returns, refunds and exchanges.
  • Booking appointments and proving makeovers and facials.

Post Office Assistant

Shoppers Drug Mart
Edmonton, AB
04.2021 - 03.2022
  • Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Planned routes and service updates to improve customer satisfaction.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Set staff schedules to optimized coverage of all areas.
  • Utilized customer service skills to provide exceptional service for repeat clientele.
  • Managed over 30 customers call per day.

Education

Post Graduation Diploma - Financial Services And Financial Security Advisor

Cegep De La Gaspésie Et Des Iles
Montreal, QC

Bachelor of Commerce - Commerce And Accounting

University of Jammu & Kashmir
India ( Jammu & Kasmir)

Skills

  • Product Upselling
  • Operations Management
  • Business Planning
  • Brand Management
  • Customer Service
  • Time Management
  • Decision-Making
  • Active Listening
  • Goal Setting
  • Effective Communication
  • Teamwork and Collaboration

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

References

References available upon request.

Timeline

Cosmetic Counter Manager

Hudson bay
11.2023 - Current

RETAIL POST OFFICE CLERK

CANADA POST
04.2023 - Current

Front Store Supervisor & Cosmetician

Shoppers Drug Mart
03.2022 - 03.2023

Post Office Assistant

Shoppers Drug Mart
04.2021 - 03.2022

Post Graduation Diploma - Financial Services And Financial Security Advisor

Cegep De La Gaspésie Et Des Iles

Bachelor of Commerce - Commerce And Accounting

University of Jammu & Kashmir

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