Jazmyn Hernandez
Visalia
Summary
Customer-focused professional with experience in hospitality and real estate, known for delivering exceptional service, building positive client relationships, and thriving in fast-paced environments. Skilled in communication, conflict resolution, multitasking, and maintaining a professional demeanor while meeting diverse customer needs. Adept at creating welcoming experiences, handling high-pressure situations, and working collaboratively with teams. Passionate about travel, meeting people, and creating positive customer experiences. Eager to bring exceptional interpersonal skills, customer satisfaction, and adaptability to the table.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Realty One Group
Visalia
01.2024 - Current
- Guided clients through seamless property buying and selling processes, ensuring informed decision-making.
- Coordinated property showings and open houses, enhancing buyer engagement and interest.
- Built relationships with clients to understand their real estate needs.
- Provided guidance to clients throughout the entire buying or selling process.
- Participated in community outreach programs to promote services offered by the company.
- Established key business relationships within the industry through timely communication and extensive real estate knowledge.
Barista
Dutch Bros
Visalia
11.2022 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Created a welcoming and friendly atmosphere through engaging customer interactions.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Resolved customer concerns promptly to sustain brand loyalty.
- Collaborated with team members to ensure smooth service during peak hours.
- Maintained cleanliness and organization of workstations throughout shifts.
- Trained new baristas on beverage preparation techniques to ensure consistent quality.
Education
Associate in Business - Business Management
College of The Sequoias
Visalia, CA05-2024
Skills
- Customer relationship management
- Customer engagement
- Excellent communicator
- Verbal and written communication
- Problem solving
- Decision-making
- Time management
- Multitasking and organization
- Attention to detail
- Workflow management
- Excellent teamwork
- Team collaboration
- Speedy and efficient
- Professional demeanor
- Positive and professional
- Friendly and outgoing
- Active listener
- Calm demeanor
- Adaptive and creative
- Cleanliness
- Food safety practices
- Excellent math skills
- Excellent memory
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- California Real Estate License
Timeline
Real Estate Agent
Realty One Group
01.2024 - Current
Barista
Dutch Bros
11.2022 - Current
Associate in Business - Business Management
College of The Sequoias