Jazmine McCarthy
Fort Saskatchewan,AB
Summary
Dedicated professional in education and childcare, committed to fostering growth and development. Eager to build on my skills and develop more knowledge. Dependable, reliable, upbeat and positive.
Overview
18
18
years of professional experience
Work History
Practicum Student
Confederation Daycare
St. John's, Newfoundland and Labrador
12.2024 - 12.2024
- Assisted in planning and implementing educational activities for children.
- Supported lead teachers in classroom management and student engagement.
- Monitored children's behavior to ensure a safe and positive environment.
- Communicated effectively with parents about children's progress and needs.
- Collaborated with staff to create a welcoming atmosphere for families.
- Organized supplies and maintained cleanliness in learning areas.
Incoming Customer Service Representative
Tele Tech
01.2009 - 01.2010
- Answering incoming calls from clients about their accounts, orders, and devices being purchased in a professional manner, maintaining professionalism throughout the call to ensure customer satisfaction
- Accept credit card payments from customers
- Utilizing listening skills with the ability to acknowledge the customer issue, display empathy and concern over their problem, analyze the root cause and reassure the customer of resolution.
- Perform needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Sales Representative
Bentley
01.2007 - 01.2008
- Greet customers and ascertain what each customer wants or needs are and recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Education
Business Administration Diploma - Economics, Marketing, Finance, Internal Control, Human Resources, Business Law
Eastern College
Halifax, NS01.2008
Licensed Practical Nursing Certificate - Practical Nursing
Nova Scotia Community College
Halifax, NS01.2007
High School Diploma -
Halifax West High School
Halifax, NS01.2005
Some College (No Degree) - Early Childhood Education
Academy Canada
St. John's, NLSkills
- Child development
- Behavior monitoring
- Educational activities
- Needs assessment
- Time management
- Problem solving
- Team collaboration
- Organizational skills
- Verbal and written communication
- Self-directed learning
- Punctual and reliable
- Active listening
- Conflict management
References
All References will be provided by request
Timeline
Practicum Student
Confederation Daycare
12.2024 - 12.2024
Incoming Customer Service Representative
Tele Tech
01.2009 - 01.2010
Sales Representative
Bentley
01.2007 - 01.2008
Business Administration Diploma - Economics, Marketing, Finance, Internal Control, Human Resources, Business Law
Eastern College
Licensed Practical Nursing Certificate - Practical Nursing
Nova Scotia Community College
High School Diploma -
Halifax West High School
Some College (No Degree) - Early Childhood Education
Academy Canada