Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
Work History
Caregiver Department Administrator
Sea Bluffs, Ivy Signature Living
07.2004 - 03.2023
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Cross-trained existing employees to maximize team agility and performance.
Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Maintained strong connections within caregiver community to gain continuous knowledge.
Maintained entire family's schedule and organized events.
Identified needs and coordinated plans for travel and out-of-town functions.
Streamlined department processes by implementing efficient administrative systems.
Enhanced team productivity with effective scheduling and task delegation.
Analyzed performance data to identify areas of improvement, leading to enhanced productivity and efficiency.
Education
Management Associate Certificate Program - Human Behavior
Saddleback College
Mission Viejo, CA
High School Diploma -
Capistrano Valley High School
26301 Via Escolar, Mission Viejo, CA 92692
06-2002
Skills
Relationship building
Multitasking and organization
Documentation
Adaptability and flexibility
Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Caregiver Department Administrator
Sea Bluffs, Ivy Signature Living
07.2004 - 03.2023
Management Associate Certificate Program - Human Behavior