Jayson Riley
Salinas
Summary
Adaptable team member with proven experience in fast-paced food service and customer service environments. Achieved promotion from front-of-house team member to cook and keyholder at Panda Express due to exceptional performance and reliability. Proficient in cash handling, team coordination, and food preparation, ensuring efficient daily operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook / Keyholder
Panda Express
Monterey
07.2023 - Current
- Promoted from Front of House Team Member to Cook and Keyholder based on strong performance and leadership skills
- Supervise daily restaurant operations and support team members during high-volume shifts
- Open and close the restaurant, including cash handling, balancing registers, and security procedures
- Train and assist new employees on food preparation, customer service, and workplace procedures
- Maintain food quality, cleanliness, and efficiency in a fast-paced kitchen environment
- Assisted with inventory organization and restocked supplies.
- Resolved customer concerns to enhance satisfaction and maintain positive dining experience.
Team Member
Cinemark Century 14
Salinas
03.2022 - 07.2023
- Coordinated with team members to efficiently manage high customer volume during weekends and movie premieres, ensuring seamless operations
- Provided exceptional customer service in fast-paced entertainment environment, enhancing guest satisfaction
- Addressed customer concerns professionally, fostering positive guest experiences and loyalty
- Operated POS systems and handled cash transactions accurately
- Processed refunds and balanced cash drawers at the end of shifts
- Restocked products and maintained cleanliness throughout theater facilities
Education
High School Diploma -
North Salinas High School
Salinas, CA05-2021
Skills
- Food Preparation
- Point of Sale (POS) Systems
- Inventory Tracking
- Product Stocking
- Cash Handling
- Customer Service
- Team Collaboration
- Multitasking
- Adaptability
- Conflict Resolution
- Communication
- Leadership
Certification
- OSHA 10 Certified
- Food Handler Certification
- ServSafe Food Handler Certified
Timeline
Cook / Keyholder
Panda Express
07.2023 - Current
Team Member
Cinemark Century 14
03.2022 - 07.2023
High School Diploma -
North Salinas High School