Hardworking employee enthusiastic about learning any new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Service Advisor
Slave Lake Chrysler
01.2023 - 10.2023
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Examined service history and provided initial inspection of vehicle to identify issues.
Maintained high customer satisfaction standards to meet or exceed targets.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Interpreted diagnostic results to provide accurate repair recommendations.
Managed a team of 6 technicians, responsible for keeping on to labour times etc.
Team Leader/Supervisor
Fire & Flower Inc
02.2021 - 11.2022
Responsible for managing up to 2 employee's and the retail storefront
Keeping a clean and suitable environment to keep sales high.
General Labourer
Iron Enterprises
12.2019 - 04.2020
Long shifts, requiring a lot of physical labour and people skills.
Cashier/Customer Service
No Frills
10.2018 - 04.2019
Initially started in grocery stocking shelves, involved inventory management and cleaning spills
Moved onto cashier which was a bit faster paced and taught me about working face to face with people.