Morgan Avery
Saskatoon
Summary
My goal is to build a career with CN Rail.
Overview
11
11
years of professional experience
Work History
Service Advisor
Avalon Auto Service
11.2024 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Contacted Various parts store for availability on parts.
- Took various forms of payments once work was complete.
Sales and Leasing Consultant
Saskatoon Auto Connection
12.2023 - 09.2024
- Maintained strong and well-managed online presence to successfully market community.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Took credit applications and presented them to sales manager
- Worked with sales manger to sell client vehicle
Train conductor
Canadian National Railway
11.2022 - 09.2023
- Switching rail cars in the yard to build trains
- Filling out required paperwork to proceed from Saskatoon to various locations
- Accompanying the engineer on road trips to supervise and inspect the train while enroute
- Following strict canadian rail operating rules (CROR)
- Communicating via radio with the proper authority
Parts Manager
Canadian Tire
09.2019 - 01.2022
- Same duties as Parts and service advisor but with added responsibilities such as:
- Creating schedules for employees
- Listening to and resolving disputes among fellow employees
- Opening the store which included: making sure the cash registers are full and the data was backed up from the night before, making sure all the employees are present and clocked in
- Closing the store which included: cashing out all the registers, submitting the end of day totals, making sure the door are locked and secured, making sure the fellow employees leave safely
- Meeting with other managers and owners to go over various day to day tasks
- Handling customer complaints and concerns
Parts advisor/Service advisor
Canadian Tire
11.2015 - 09.2019
- Writing repair orders for customers vehicles
- Ordering parts for customers vehicles and if unable to order from local supplier sourcing from various suppliers in the city
- Helping customers decide which work should be performed on their vehicles
- Arranging rides for customers while their vehicle was being serviced
- Ordering tires for customers vehicles and helping them decide which tire best suits there need
- Researching the latest tires and keeping up with new models that come out
- Putting away tires in a neat and orderly fashion in the tire warehouse
- Putting away parts in a neat and orderly fashion in the parts warehouse
Receiver
Canadian Tire
09.2015 - 11.2015
- Unloading trucks of stock
- Scanning items to be unloaded and making sure everything is accounted for
- Going over invoices and noting any mistakes
- Moving the stock to the retail floor
- Making sure the receiving area was tidy and free from any tripping hazards
Painter, shop labourer
Offroad Exterior
06.2014 - 09.2014
- Painting boards
- Bending metal for eavestroughs
- Tidying up the shop
- Delivering supplies to construction sites
Education
High School Diploma -
Martensville High School
06.2015
Primary Care Paramedic Certificate - undefined
Saskatchewan Polytechnic
07.2019
Skills
- Fast learner
- People person
- Punctual
- Good under pressure
- Technology savvy
- Great problem solving skills
- Attentive
- Proficient with Microsoft office
- Not afraid to step out of my comfort zone
- Maintaining safety
- Switching cars
Awards
- Honour Roll from Grade 9-12
- First aid and AED certified
- TLR certified
- WHIMIS certified
Timeline
Service Advisor
Avalon Auto Service
11.2024 - Current
Sales and Leasing Consultant
Saskatoon Auto Connection
12.2023 - 09.2024
Train conductor
Canadian National Railway
11.2022 - 09.2023
Parts Manager
Canadian Tire
09.2019 - 01.2022
Parts advisor/Service advisor
Canadian Tire
11.2015 - 09.2019
Receiver
Canadian Tire
09.2015 - 11.2015
Painter, shop labourer
Offroad Exterior
06.2014 - 09.2014
Primary Care Paramedic Certificate - undefined
Saskatchewan Polytechnic
High School Diploma -
Martensville High School
Similar Profiles
David AllendeDavid Allende
Automotive Service Regional Manager at USA Auto Service/ Purrfect Auto ServiceAutomotive Service Regional Manager at USA Auto Service/ Purrfect Auto Service
Kelvin JacobsenKelvin Jacobsen
General Manager at Classic Auto Wash/Speedy Apollo Auto ServiceGeneral Manager at Classic Auto Wash/Speedy Apollo Auto Service
Thirupparan ShanmuganathanThirupparan Shanmuganathan
Automotive Mechanic at Sharpline Auto service and auto body LTDAutomotive Mechanic at Sharpline Auto service and auto body LTD