Jaynee Drake-ghafoori
Toronto,ON
Summary
Results-driven professional with expertise in staff management and marketing strategy. Proven ability to enhance operational efficiency and client support through effective training programs and personalized treatment plans.
Overview
17
17
years of professional experience
1
1
Certification
Work History
GTA Vapes
owner
Newmarket, Ontario
02.2020 - 02.2024
- Managed daily operations and staff scheduling for retail business.
- Developed marketing strategies to increase customer engagement and sales.
- Oversaw inventory management and ensured product availability on shelves.
- Implemented customer service training programs for staff development.
- Maintained financial records, including budgeting and expense tracking.
- Ensured compliance with federal and state laws regarding safety regulations within the store.
- Reviewed staff performance regularly in order to identify areas of improvement or corrective action that may be necessary.
Counselor
ET counselling
Innisfil, Ontario
05.2021 - 05.2022
- Provided guidance and support to clients in individual counseling sessions.
- Developed personalized treatment plans based on client needs and goals.
- Facilitated group therapy sessions to promote peer support and engagement.
- Educated clients on coping strategies and resources for mental health improvement.
- Participated in training workshops to enhance counseling skills and methodologies.
execution analyst
Canadian tire
Brampton, Ontario
01.2007 - 07.2018
- Collaborated with cross-functional teams to enhance operational processes.
- Developed reports to summarize findings and support decision-making.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Maintained positive working relationship with fellow staff and management.
- Oversaw daily operations to streamline processes and resolve customer inquiries efficiently.
Education
Addictions And Mental Health For Youth And Familie
Cdi College
Scarborough01-2023
Indigenous Cultural Competency And Trauma Informed
York University
Toronto03-2022
Indigenous Worldview
York University
Toronto01-2022
Indigenous Relations
University of Alberta
Edmonton03-2021
Skills
- Team collaboration
- Group facilitation
- Problem solving
- Effective communication
- Staff training
- Decision making
- Conflict resolution
- Cultural awareness
- Excellent communication
- Customer service
- Dependable and responsible
Certification
- assist-applied suicide prevention
- Opioid overdose and response
- Harm reduction skill training
- Trauma informed level 1,2 and 3
- Food safe level 1
- first Aid & CPR, BLS< AED
- Crystal masters
- Tribal trade- smudge circle
Timeline
Counselor
ET counselling
05.2021 - 05.2022
GTA Vapes
owner
02.2020 - 02.2024
execution analyst
Canadian tire
01.2007 - 07.2018
Addictions And Mental Health For Youth And Familie
Cdi College
Indigenous Cultural Competency And Trauma Informed
York University
Indigenous Worldview
York University
Indigenous Relations
University of Alberta
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