Jaymie Thorne
St. Catharines,ON
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Beverage Server
Freedom Oaks Golf Club
05.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served beverages promptly with focused attention to customer needs both inside and outside on the beverage cart.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Team Member
Tim Hortons
05.2022 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Server/Cashier
Chudleigh's Entertainment Farm
08.2020 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Personal Shopper
Real Canadian Superstore
04.2020 - 08.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Dietary Aide
Mountainview Residence
03.2017 - 05.2019
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Education
Bachelor of Arts - Child And Youth Studies
Brock University
St. Catharines10-2024
High School Diploma -
Georgetown District High School
Georgetown, ON06-2019
Skills
- Exceptional customer service
- Problem-solving abilities
- Memory retention
- Customer service
- Team collaboration
- Point of sale operation
- Reliability
- Effective communication
Certification
- Ontario Class G Driver's License
- Smart Serve (2020)
- First Aid & CPR/AED Level C
Timeline
Server/Beverage Server
Freedom Oaks Golf Club
05.2023 - 10.2024
Team Member
Tim Hortons
05.2022 - 04.2023
Server/Cashier
Chudleigh's Entertainment Farm
08.2020 - 08.2021
Personal Shopper
Real Canadian Superstore
04.2020 - 08.2020
Dietary Aide
Mountainview Residence
03.2017 - 05.2019
- Ontario Class G Driver's License
- Smart Serve (2020)
- First Aid & CPR/AED Level C
Bachelor of Arts - Child And Youth Studies
Brock University
High School Diploma -
Georgetown District High School
Similar Profiles
Jake AdamsJake Adams
Golf Caddy at Eagle Oaks Golf & Country ClubGolf Caddy at Eagle Oaks Golf & Country Club
Jack KeatingJack Keating
Golf Assistant at Eagle Oaks Golf & Country ClubGolf Assistant at Eagle Oaks Golf & Country Club
Ty DudleyTy Dudley
1st Assistant Golf Professional at Southern Oaks Golf & Tennis Club1st Assistant Golf Professional at Southern Oaks Golf & Tennis Club