Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 4 years of relevant work experience to your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
03.2023 - Current
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Sale Representative – Telecommunication
Andre’s Electronic Experts
06.2021 - 12.2022
Handle 30+ customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer retention
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status orders
Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
Pharmacy Assistant
Drugstore Pharmacy Wholesale Club
03.2022 - 11.2022
Assessing patient’s prescription for completeness
Placing orders for stock to maintain inventory
Answers telephones, responding to routine inquiries, re-directing calls and/or taking messages in accordance with established procedure
Accurate dispensing prescription medications
Handling customer prescription pick up.
Swing Manager – Customer Service
McDonald’s
06.2015 - 08.2022
Ensured customers were satisfied with every part of their visit, from initial greeting through completion of order
Trained new hires and making sure that training is up to the standard of the company
Ordering Inventory and stocks for continuous operation
Managing 20+ crew in a shift, coaching them to make the shift run smoothly.