Jaylene Caampued
San Leandro
Summary
Organized, Motivated and dependable candidate successful at managing multiple priorities with a positive and flexible approach. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
FOH Supervisor
Mas Fuego
12.2022 - Current
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Managed a team of servers, bartenders, and hosts to ensure smooth service during peak hours.
- Implemented new training programs for FOH staff, resulting in improved performance and reduced turnover rates.
- Collaborated with the kitchen team to address any concerns or issues promptly, enhancing overall restaurant quality.
- Handled customer complaints professionally, resolving issues quickly to maintain a positive dining experience.
- Conducted regular performance reviews for FOH staff members, offering constructive feedback and promoting professional growth opportunities.
- Supported marketing initiatives to attract new customers while retaining loyal patrons through excellent service standards.
- Coordinated special events such as private parties or group reservations, ensuring seamless execution from start to finish.
Beauty Advisor
Ulta Beauty Inc.
01.2022 - 09.2022
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Monitored current trends to understand fashions and better serve customer needs.
Fulfillment Expert
Target
04.2021 - 01.2022
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Picked and packed order items.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
Education
High School Diploma -
Independence High School
San Jose, CA06.2008
Skills
- Guest Relations
- Staff Motivation
- Performance Evaluation
- Training and mentoring
Timeline
FOH Supervisor
Mas Fuego
12.2022 - Current
Beauty Advisor
Ulta Beauty Inc.
01.2022 - 09.2022
Fulfillment Expert
Target
04.2021 - 01.2022
High School Diploma -
Independence High School
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