Jayleen Nicolas
Costa Mesa
Summary
Dynamic Regional Operations Manager with a proven track record at LoungeGroup, enhancing operational efficiency through strategic process improvements and effective vendor negotiations. Skilled in staffing oversight and outstanding communication, I foster team development while ensuring compliance with safety standards, driving organizational success and cost reduction initiatives.
Overview
11
11
years of professional experience
Work History
Regional Operations Manager
LoungeGroup
09.2022 - Current
- Streamlined regional operations to enhance efficiency across multiple locations.
- Developed and implemented process improvements to optimize resource allocation.
- Coordinated training programs for staff, enhancing operational knowledge and skills.
- Managed vendor relationships, negotiating contracts to reduce costs while maintaining quality.
- Oversaw compliance with safety standards, ensuring adherence across all regional sites.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Senior Restaurant Manager
Kings Seafood Company
06.2018 - 09.2022
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Developed staffing schedules to optimize labor costs while maintaining service standards.
- Implemented inventory management systems to reduce waste and improve cost control.
- Analyzed sales data to identify trends, driving targeted marketing initiatives for increased revenue.
- Conducted performance evaluations, fostering employee development and accountability within the team.
Server /Head Bartender
Kings Seafood Company
06.2014 - 06.2018
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service standards, and operational procedures.
Education
High School Diploma -
Richard Gahr High School
Cerritos, CA06-2015
Skills
- Operational efficiency
- Excellent interpersonal skills
- Warehouse management
- Staffing oversight
- Outstanding communication skills
- Maintenance scheduling
Timeline
Regional Operations Manager
LoungeGroup
09.2022 - Current
Senior Restaurant Manager
Kings Seafood Company
06.2018 - 09.2022
Server /Head Bartender
Kings Seafood Company
06.2014 - 06.2018
High School Diploma -
Richard Gahr High School