Jayleen Nicolas
Costa Mesa
Summary
Dynamic Regional Operations Manager with a proven track record at LoungeGroup, enhancing operational efficiency through strategic process improvements and effective vendor negotiations. Skilled in staffing oversight and outstanding communication, I foster team development while ensuring compliance with safety standards, driving organizational success and cost reduction initiatives.
Overview
11
11
years of professional experience
Work History
Regional Operations Manager
LoungeGroup
Costa Mesa, CA
09.2022 - Current
- Streamlined regional operations to enhance efficiency across multiple locations.
- Developed and implemented process improvements to optimize resource allocation.
- Coordinated training programs for staff, enhancing operational knowledge and skills.
- Managed vendor relationships, negotiating contracts to reduce costs while maintaining quality.
- Oversaw compliance with safety standards, ensuring adherence across all regional sites.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Senior Restaurant Manager
Kings Seafood Company
Laguna Hills, CA
06.2018 - 09.2022
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Developed staffing schedules to optimize labor costs while maintaining service standards.
- Implemented inventory management systems to reduce waste and improve cost control.
- Analyzed sales data to identify trends, driving targeted marketing initiatives for increased revenue.
- Conducted performance evaluations, fostering employee development and accountability within the team.
Server /Head Bartender
Kings Seafood Company
Huntington Beach, CA
06.2014 - 06.2018
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service standards, and operational procedures.
Education
High School Diploma -
Richard Gahr High School
Cerritos, CA06-2015
Skills
- Operational efficiency
- Excellent interpersonal skills
- Warehouse management
- Staffing oversight
- Outstanding communication skills
- Maintenance scheduling
Timeline
Regional Operations Manager
LoungeGroup
09.2022 - Current
Senior Restaurant Manager
Kings Seafood Company
06.2018 - 09.2022
Server /Head Bartender
Kings Seafood Company
06.2014 - 06.2018
High School Diploma -
Richard Gahr High School