Summary
Overview
Work History
Education
Skills
Timeline
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Jaylee Negrete

Riverside

Summary

Dynamic leader with proven team supervision and customer service excellence. Skilled in cash handling and problem-solving, enhancing operational efficiency and boosting sales through effective upselling. Demonstrated ability to maintain high safety standards and resolve customer issues, fostering a positive and collaborative work environment. Achieved significant improvements in team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Shift Leader

Wingstop
11.2023 - 10.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Ensured all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and kept location well stocked with necessary supplies.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Assisted managers in setting goals for each department.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.

General Laborer

PeopleReady
07.2023 - 10.2023
  • Maintained clean and organized worksites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed physically demanding tasks under varying conditions.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Used variety of hand and power tools to complete tasks.

Team Member

Del Taco
02.2023 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Bagged and delivered orders as needed.

Kennel Technician

K9 Companions
08.2022 - 12.2022
  • Cleaned and maintained kennel areas for optimized hygiene.
  • Maintained clean and sanitary living conditions for animals.
  • Enhanced animal socialization skills.
  • Implemented efficient feeding schedules.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Gave the animals medication.

Education

High School Diploma - General Studies

Alvord Alternative Continuation High School
Riverside
10.2022

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Team supervision
  • Sales and upselling
  • Multitasking
  • Active listening
  • Teamwork and collaboration

Timeline

Shift Leader

Wingstop
11.2023 - 10.2024

General Laborer

PeopleReady
07.2023 - 10.2023

Team Member

Del Taco
02.2023 - 05.2023

Kennel Technician

K9 Companions
08.2022 - 12.2022

High School Diploma - General Studies

Alvord Alternative Continuation High School

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Jaylee Negrete