Open To Work
Jaydon McNeil
Customer Service
Brampton,Canada
Summary
Shift Leader with a proven track record of enhancing team performance and achieving operational goals through effective leadership. Skilled in training and problem-solving, with hands-on experience in frontline operations. Adept at balancing the needs of customers, employees, and the organization to drive efficiency and satisfaction. Committed to fostering a collaborative environment that promotes success and dedication in every task.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Journey Thrift
Brampton, ON
09.2025 - Current
- Maintained high standards of customer service during peak operational periods.
- Supervised daily operations to ensure smooth workflow among team members.
- Trained staff on customer service protocols and operational procedures.
- Executed opening and closing procedures, including cash register reconciliation.
- Managed inventory levels and efficiently organized merchandise displays.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with management to implement process improvements for enhanced efficiency.
- Enforced safety protocols to promote a secure workplace environment.
Team Member
Journey Thrift
Brampton, ON
03.2024 - Current
- Notified supervisors of item shortages and organized materials in designated locations.
- Maintained cash accuracy by collaborating with supervisors to rectify discrepancies.
- Operated cash register, processing payments, returns, and exchanges accurately.
- Delivered exceptional customer service, addressing inquiries regarding products and promotions.
- Arranged and restocked displays to enhance store appearance and accessibility.
- Developed strong customer relationships to boost satisfaction and loyalty.
- Assisted customers with donations and purchases in a welcoming manner.
- Ensured compliance with company policies related to cash handling procedures.
Education
High School Diploma -
David Suzuki Secondary School
Brampton, ON06-2024
Skills
- Customer service and relations
- Inventory management
- Cash handling
- Creative problem solving
- Staff training and development
- Communication skills
- Attention to detail
- Workstation organization
- Equipment operation
- Team supervision
- Time management
- Organizing work stations
- Problem solving
- Teamwork and collaboration
- Workflow optimization
- Leadership qualities
- Customer relationship management
- Safety
Awards
- Ontario Scholar (2024)
- Excellence In Workplace English (2024)
- Honor Roll (2024)
- Award of Recognition in Science (College)
- Character Award in Legal Studies (2024)
Education and Training
other
References
- Jayden Amaral, 416-399-9887
- Mary Ann, 647-381-4343
- Steve, 416-455-3103
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteTimeline
Shift Supervisor
Journey Thrift
09.2025 - Current
Team Member
Journey Thrift
03.2024 - Current
High School Diploma -
David Suzuki Secondary School