Ambitious and motivated individual looking to gain new experience but also showcase my abilities and knowledge to contribute to the success of the company. All while building strong relationships with team members and customers.
Overview
6
6
years of professional experience
Work History
Delivery Coordinator
Scarboro Mazda
11.2022 - Current
Ensured all sold vehicles are cleaned, gassed, licensed, and parked in the sold section prior to the customers arrival.
Maintained the highest level of product knowledge so that all customer questions can be answered in a detailed and concise manner.
Increased sales revenue by building strong rapport with customers and offering additional accessories to customers based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming dealership environment.
Worked closely with detailers to ensure any defects with sold vehicles are spotted and addressed prior to customer arrival.
Lot Attendant
Scarboro Mazda
03.2022 - 11.2022
Maintained an organized and clean lot, contributing to a positive dealership appearance for our customers.
Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
Worked closely with bodyshop manager to ensure damaged vehicles are transported to and from the bodyshop in a timely manner.
Ensued condition of inventory by consistently checking vehicles for damage and reporting any finding to the sales manager.
Sales Associate
HomeSense
10.2018 - 03.2022
Build and maintain effective relationships with peers and upper management to drive our team's success towards common goals.
Maintain knowledge of current promotions, exchange guideline, payment policies, and security practices.
Keep track of inventory records to ensure adequate stock level and minimizing out-of-stock situations that could impact customer satisfaction.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Volunteer
Habitat For Humanity
03.2018 - 06.2018
Volunteered over 40 hours with this organization and assisted with product fulfillment and customer service.
Completed assigned duties and consistently produced high volume of work to support business needs.
Answered all customer questions and assisted with moving heavy products into their vehicles.
Education
Ontario College Diploma - Protection, Security And Investigation
Durham College
Oshawa, ON
03.2022
High School Diploma -
Notre Dame Catholic Secondary School
Ajax, ON
06.2018
Skills
Excellent verbal/written communication
Superb time management
Strong multi-tasking ability
Great listening skills
Team player mentality
Excellent problem solving skills
Timeline
Delivery Coordinator
Scarboro Mazda
11.2022 - Current
Lot Attendant
Scarboro Mazda
03.2022 - 11.2022
Sales Associate
HomeSense
10.2018 - 03.2022
Volunteer
Habitat For Humanity
03.2018 - 06.2018
Ontario College Diploma - Protection, Security And Investigation