Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jayden John

Spruce Grove,AB

Summary

Dynamic and detail-oriented professional with extensive experience at Julius Event Center, excelling in customer service and time management. Proven ability to enhance guest satisfaction through strong multitasking and effective communication. Skilled in cash handling and maintaining a secure environment, ensuring a seamless experience for all patrons.

Overview

1
1
year of professional experience

Work History

Waiter

Julius Even Center
05.2024 - 01.2025
  • Welcome and seat guests in a friendly and professional manner.
  • Present menus and explain menu items, daily specials, and promotions.
  • Answer questions about food ingredients, preparation methods, and beverages.
  • Take accurate food and drink orders and enter them into the point-of-sale (POS) system.
  • Serve food and beverages promptly and according to service standards.
  • Check on guests throughout their meal to ensure satisfaction.
  • Refill drinks, clear used dishes, and maintain table cleanliness.
  • Handle guest requests, concerns, and complaints professionally.
  • Process bills and collect payments by cash, credit, or debit card.
  • Balance cash receipts and complete end-of-shift transactions when required.
  • Set up and reset tables before and after service.
  • Maintain cleanliness and sanitation standards in dining areas.
  • Collaborate with kitchen and bar staff to ensure timely service.
  • Follow food safety, health, and workplace safety regulations.
  • Assist with opening and closing duties, including stocking supplies and cleaning work are

Coat-check Clerk

Julius Event Center
10.2023 - 04.2024

Key Duties Skills

  • Greet guests in a friendly and professional manner.
  • Receive coats, bags, and other personal items from guests.
  • Issue claim tickets or tags and explain the retrieval process.
  • Organize and store items securely to prevent loss or damage.
  • Retrieve and return items promptly when guests present their claim tickets.
  • Verify ownership of items before releasing them.
  • Maintain an orderly and clean coat-check area.
  • Handle cash, credit card, or electronic payments when applicable.
  • Assist guests with questions and provide directions or general information.
  • Report lost, damaged, or unclaimed items to management.
  • Follow venue policies and security procedures.
  • Manage lost-and-found items according to company procedures.
  • Monitor the coat-check area to ensure guest belongings remain secure.
  • Strong customer service and communication skills.
  • Attention to detail and organizational abilities.
  • Ability to work efficiently in a fast-paced environment.
  • Basic cash-handling and point-of-sale (POS) skills (if applicable).
  • Reliability and trustworthiness when handling guests' belongings.
  • Ability to stand for extended periods and lift or carry coats and bags.

Education

High School Diploma -

St Peter's The Apsostle Catholic High School
Spruce Grove, AB

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail

Languages

English
Native or Bilingual
French
Limited Working

Interests

Soccer, basketball, gaming and hanging with friends and family

Timeline

Waiter

Julius Even Center
05.2024 - 01.2025

Coat-check Clerk

Julius Event Center
10.2023 - 04.2024

High School Diploma -

St Peter's The Apsostle Catholic High School
Jayden John