Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAY ANN VILAN

ETOBICOKE,ON

Summary

Dedicated and detail-oriented professional seeking an entry-level Medical Office Administration position to leverage strong skills in patient care and administrative support. Committed to delivering exceptional service and enhancing patient experiences within a reputable medical community. Proficient in managing administrative tasks while ensuring the highest standards of care, with six years of experience as a caregiver for elderly individuals. Eager to contribute to a dynamic team and advance within the medical industry.

Overview

10
10
years of professional experience

Work History

Volunteer

Dr. Zaazou, Mostafa - Pediatrician
  • Managing patient records and scheduling appointments
  • Handling phone calls, emails, and messages.
  • Billing and insurance claims processing.
  • Preparing patients for exams by taking vitals and updating medical histories.
  • Assisting healthcare professionals with administrative tasks.
  • Cleaning and disinfecting clinic areas.

Caregiver

Dr. Emelda Tai
01.2018 - Current
  • Assisting patient with daily activities such as bathing, dressing and grooming.
  • Supported patient with mobility and exercise, contributing to improvement in their physical capabilities.
  • Provided emotional support and companionship
  • Organized and updated patient medications logs.

Volunteer

Red Cross
02.2016 - 02.2017
  • Assisted with emergency response training for community members and volunteers.
  • Coordinated logistics for disaster preparedness events, ensuring efficient resource distribution.
  • Engaged in outreach initiatives to raise awareness of local health and safety programs.
  • Collaborated with team members to develop educational materials on first aid and CPR techniques.
  • Supported fundraising efforts by organizing community events and engaging local businesses.
  • Assisted affected communities by providing first aid, emotional support, and essential supplies during natural disasters.
  • Provided comfort and care for disaster victims through timely assistance and compassionate support.

Education

Medical Office Administration Diploma -

Anderson College of Health, Business & Technology
10-2025

Computer Programming System And Design -

AMA Computer College
Philippines
03.2005

Computer Programming With E-Commerce

STI College
Philippines
03-2003

Skills

  • Strong organizational capabilities
  • Skilled in Microsoft Word, Excel, and PowerPoint
  • Proficient in electronic health records (EHRs)
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
  • Comprehensive assessment abilities
  • Administered medications to patient, ensuring adherence to prescribed schedules
  • Providing patients with instructions and education on medications, treatments, and procedures
  • Monitored and recorded vital signs, identifying early warning signs of potential health issues
  • Developed strong rapport with patients and their families

Timeline

Caregiver

Dr. Emelda Tai
01.2018 - Current

Volunteer

Red Cross
02.2016 - 02.2017

Volunteer

Dr. Zaazou, Mostafa - Pediatrician

Medical Office Administration Diploma -

Anderson College of Health, Business & Technology

Computer Programming System And Design -

AMA Computer College

Computer Programming With E-Commerce

STI College
JAY ANN VILAN