JAY ANN VILAN
ETOBICOKE,ON
Summary
Dedicated and detail-oriented professional seeking an entry-level Medical Office Administration position to leverage strong skills in patient care and administrative support. Committed to delivering exceptional service and enhancing patient experiences within a reputable medical community. Proficient in managing administrative tasks while ensuring the highest standards of care, with six years of experience as a caregiver for elderly individuals. Eager to contribute to a dynamic team and advance within the medical industry.
Overview
10
10
years of professional experience
Work History
Volunteer
Dr. Zaazou, Mostafa - Pediatrician
- Managing patient records and scheduling appointments
- Handling phone calls, emails, and messages.
- Billing and insurance claims processing.
- Preparing patients for exams by taking vitals and updating medical histories.
- Assisting healthcare professionals with administrative tasks.
- Cleaning and disinfecting clinic areas.
Caregiver
Dr. Emelda Tai
01.2018 - Current
- Assisting patient with daily activities such as bathing, dressing and grooming.
- Supported patient with mobility and exercise, contributing to improvement in their physical capabilities.
- Provided emotional support and companionship
- Organized and updated patient medications logs.
Volunteer
Red Cross
02.2016 - 02.2017
- Assisted with emergency response training for community members and volunteers.
- Coordinated logistics for disaster preparedness events, ensuring efficient resource distribution.
- Engaged in outreach initiatives to raise awareness of local health and safety programs.
- Collaborated with team members to develop educational materials on first aid and CPR techniques.
- Supported fundraising efforts by organizing community events and engaging local businesses.
- Assisted affected communities by providing first aid, emotional support, and essential supplies during natural disasters.
- Provided comfort and care for disaster victims through timely assistance and compassionate support.
Education
Medical Office Administration Diploma -
Anderson College of Health, Business & Technology
10-2025
Computer Programming System And Design -
AMA Computer College
Philippines03.2005
Computer Programming With E-Commerce
STI College
Philippines03-2003
Skills
- Strong organizational capabilities
- Skilled in Microsoft Word, Excel, and PowerPoint
- Proficient in electronic health records (EHRs)
- Strong organizational and time management skills
- Ability to maintain confidentiality and handle sensitive information
- Comprehensive assessment abilities
- Administered medications to patient, ensuring adherence to prescribed schedules
- Providing patients with instructions and education on medications, treatments, and procedures
- Monitored and recorded vital signs, identifying early warning signs of potential health issues
- Developed strong rapport with patients and their families
Timeline
Caregiver
Dr. Emelda Tai
01.2018 - Current
Volunteer
Red Cross
02.2016 - 02.2017
Volunteer
Dr. Zaazou, Mostafa - Pediatrician
Medical Office Administration Diploma -
Anderson College of Health, Business & Technology
Computer Programming System And Design -
AMA Computer College
Computer Programming With E-Commerce
STI College