JAYALEKSHMI JAYAN
Scarborough
Summary
A dedicated and adaptable professional with proven ability to drive results through collaboration, adaptability, and strategic problem-solving. Adept at customer relations, risk assessment, and regulatory compliance, ensuring exceptional client service and operational excellence. Known for reliability and effective communication within dynamic team environments.
Overview
10
10
years of professional experience
Work History
Part-Time Front Counter Staff
SHAWARMA DADDY
06.2025 - Current
- Delivered exceptional customer service by efficiently handling transactions and inquiries.
- Maintained cleanliness and organization of front counter area to enhance customer experience.
- Processed cash and credit card payments accurately, ensuring smooth transaction flow.
- Assisted in training new staff on procedures and best practices for customer engagement.
- Contributed to a positive team environment by working collaboratively with coworkers.
Data Analyst
ACCENTURE
03.2023 - 08.2025
- Creating and maintaining User Acceptance Testing(UAT)procedures for electronic data capture systems and clinical data management databases.
- Coordinates and manages within the department and across different functional areas.
- Ensure a high degree of standardization, efficiency and quality are met and maintained.
- Supervises and trains the UAT Team in User acceptability Testing process of new electronic data capturing applications and systems.
- Develop and maintain methodology and materials for test design, documentation, measurements and test results reporting.
- Development and maintenance of UAT Procedures.
- Trained team members on best practices for data entry and management tools.
- Analyzed clinical trial data to ensure compliance with regulatory standards and accuracy of results.
Quality Control Technician
BIOCON LIMITED
07.2021 - 11.2022
- General SAP Logon User : Process order creation , releasing and material requisition in SAP as per Production requirement.
- Handling of materials and document control for equipment qualification process orders.
- General QC Microbiology Lab Operations and Handling of live cultures for inoculum preparation, cell bank preparation and Microbial purity.
- Knowledge about handling deviations by performing detailed Root cause analysis.
- Basic Experience in handling other QMS elements like Change management,CAPA management,e-BMR and DMS.
- To perform media preparation, media sterilization for inoculum preparation stage, Vial inoculation, subculturing and pooling activities as per production requirement.
- Coordination with Research and development and Quality Control.
- To coordinate with Quality Assurance for all the validation, qualification and audit preparedness.
- Good document practices.
- Handling of QMS execution, providing supporting documents/ records, preparation and review of protocol/SOP/EOP/URS.
- Coordination and support for internal and external audits.
- Worked in the Inoculum preparation team for SMV API FERMENTATION.
- Strong hands on experience in Upstream Processes and Scale up procedures for seed fermenters.
- Experience in working in a clean room environment (Biosafety Cabinet and Laminar Airflow)
- Experience in equipment qualification and validation.
Intern
BIOCON LIMITED
02.2021 - 07.2021
- General Microbiology Lab Operations and handling of live cultures for inoculum preparation,cell bank preparation,and Microbial purity.
- Preparation of media, Sterilization, plating, gram staining for identification of microorganisms and sterility check.
- Getting to know in detail about the lab scale preparation of inoculum from the vial stage to the scale up of fermenters.
- Coordination alongside quality control, research and development and Quality Assurance.
- SMVAPIBLR2-ProductionFermentation(Site-02)
Research Project Trainee
INDIAN INSTITUTE OF SCIENCE(IISc)
01.2020 - 05.2020
- “Intrapopulation Venom Variation In Russell's Viper from Goa”
- The project emphasizes the need to unravel the proteomic characterization of the snake venom including biochemical, pharmacological as well as toxicity profiles in order to demonstrate the variation as a result of the snake’s diet, prey or habitat which can severely affect clinical outcomes of the snake bite.
- Techniques and methods used : SDS PAGE, PCR, HPLC, Biochemical Assays like Bradford assay, Azocaseinolytic assay, Hyaluronic assay,hemolytic assay, LAAO assay.
- Assisted in data collection and analysis to support research initiatives and project outcomes.
- Coordinated project timelines and deliverables, ensuring alignment with team objectives.
Research Intern
RAJIV GANDHI CENTRE FOR BIOTECHNOLOGY
06.2015 - 07.2015
- Expertise in Basic Molecular Biology and Plant Tissue Culture Techniques.
- Techniques Used: Plasmid Extraction,PCR,SDS-PAGE, AGE,Gel-electrophoresis.
- Assisted in experimental design and execution, ensuring adherence to protocols and standard operating procedures.
- Engaged in training sessions for new interns, fostering a collaborative learning environment within the laboratory setting.
Education
Master's Degree - General Microbiology
Amrita University (Deemed University)
India01.2020
Bachelor's Degree - General Microbiology
Amrita University(Deemed University)
India01.2018
Higher Secondary School Certificate -
Al Ameer English School
United Arab Emirates01.2015
Secondary School Certificate -
Al Ameer English School
United Arab Emirates01.2013
Skills
- Customer Service & Sales
- Accuracy and efficiency
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking ability
- Active listening
- Adaptability and flexibility
- Safety compliance
LANGUAGES
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Full Professional
Tamil
Native or Bilingual
Hobbies and Interests
- Photography
- Painting
- Blog Writing
- Snooker
Timeline
Part-Time Front Counter Staff
SHAWARMA DADDY
06.2025 - Current
Data Analyst
ACCENTURE
03.2023 - 08.2025
Quality Control Technician
BIOCON LIMITED
07.2021 - 11.2022
Intern
BIOCON LIMITED
02.2021 - 07.2021
Research Project Trainee
INDIAN INSTITUTE OF SCIENCE(IISc)
01.2020 - 05.2020
Research Intern
RAJIV GANDHI CENTRE FOR BIOTECHNOLOGY
06.2015 - 07.2015
Master's Degree - General Microbiology
Amrita University (Deemed University)
Bachelor's Degree - General Microbiology
Amrita University(Deemed University)
Higher Secondary School Certificate -
Al Ameer English School
Secondary School Certificate -
Al Ameer English School
Similar Profiles
Jhalak GaudelJhalak Gaudel
Kitchen Assistant at Shawarma DaddyKitchen Assistant at Shawarma Daddy
Ava MonteyneAva Monteyne
Kitchen Manager at Platt Daddy BBQKitchen Manager at Platt Daddy BBQ
Mik'kala DuenasMik'kala Duenas
Server at Crab DaddyServer at Crab Daddy
Earl MillerEarl Miller
Corrugator Operator at Atlantic packagingCorrugator Operator at Atlantic packaging
PRATEEM GREGORYPRATEEM GREGORY
Pizza Maker at Pizzaiolo Gourmet PizzaPizza Maker at Pizzaiolo Gourmet Pizza