Jaya Rana
Brampton,Canada
Summary
Motivated and enthusiastic associate who consistently working towards achieving and exceeding productivity goals by resolving issues quickly. Maintain a high level of efficiency to minimize customer dissatisfaction and improve customer loyalty. Aiming to leverage my knowledge and expertise as a competent Process Assistant to contribute to company goals and requirements.
Overview
14
14
years of professional experience
Work History
Process Guide
Amazon Fulfilment
Brampton, Canada
01.2025 - Current
- Being selected on the basis of performance to work as a Process Guide.
- Completing huddles for AA’s for safety and body mechanism.
- Rotate AA’s in every quarter to meet up their daily target.
Inbound Cross Dock
Amazon Fulfilment
Brampton, Canada
12.2020 - Current
- Attach VRIDs to trailer according to destination and release them after finish with paper work and TDR.
Inbound Problem-Solving
Amazon Fulfilment
Brampton, Canada
12.2020 - Current
- Created a systematic way of solving problems by showing problem solvers how to properly identify and add POs in an FRX or shipment to limit the number of problems injected in the lines for a better mix of 60% mediums as an overall shift.
Coaching
Amazon Fulfilment
Brampton, Canada
12.2020 - Current
- Coached AA’s regarding standard work of receiving, and always receive items physically and virtually to avoid errors.
- Got opportunity to work as process guide in inbound receive due to performance.
- Got opportunity to work as an ambassador and selected for away team for the FC YXX2 and trained more than 100 AA’s in FC.
Teacher's Assistant
J.J. Public school
Kangna Bet , India
05.2012 - 06.2013
- Teach students of kindergarten and senior year
- Help them with their homework
- Attend parent teacher meeting
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Instructed and monitored students in use and care of equipment and materials.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Participated in professional development workshops and training sessions.
- Graded assignments and tests and documented results into filing systems.
- Created and maintained a safe and engaging learning environment for all students.
- Assisted in organizing and supervising school events and field trips.
- Distributed textbooks, workbooks, papers, and pencils to students.
Education
Masters - human and Resource Management
Punjab technical University
IndiaProject Management -
ST. Lawrence College
CanadaMedical Office Administrator -
Evergreen College
CanadaBusiness Administration - International Trading
Evergreen College
CanadaSkills
- Reliable
- Driven
- Prioritization ability
- Strong time management
- Quick learner
- Ability to adapt
- Excellent problem solving
- Decision-making skills
- Good leadership qualities
- Mentoring skills
- Motivational skills
- Confident
- Excellent communication skills
- Computer skills
- MS-Excel
- MS-Word
- PowerPoint
- Outlook
- Innovation and creativity
- Coaching and mentoring
- Decision-making
Accomplishments
- Got opportunity to work as process guide in inbound receive due to performance.
- Got opportunity to work as an ambassador and selected for away team for the FC YXX2 and trained more than 100 AA’s in FC.
Timeline
Process Guide
Amazon Fulfilment
01.2025 - Current
Inbound Cross Dock
Amazon Fulfilment
12.2020 - Current
Inbound Problem-Solving
Amazon Fulfilment
12.2020 - Current
Coaching
Amazon Fulfilment
12.2020 - Current
Teacher's Assistant
J.J. Public school
05.2012 - 06.2013
Masters - human and Resource Management
Punjab technical University
Project Management -
ST. Lawrence College
Medical Office Administrator -
Evergreen College
Business Administration - International Trading
Evergreen College