Jay Patel
Regina,SK
Summary
I have a diverse background in technical sales, customer service, and hospitality management. Demonstrated success in meeting sales targets, resolving customer issues, and leading teams. Skilled in communicating technical information to non-technical audiences, and delivering exceptional service to customers. Proven ability to work collaboratively with colleagues and adapt to changing environments. Seeking new opportunities to apply my skills and contribute to the success of a dynamic organization.
Overview
5
5
years of professional experience
Work History
Technical Service Representative
BEST BUY (GEEK SQUAD)
02.2023 - Current
- 1. Identifying hardware and software solutions.
- 2. Troubleshooting technical issues.
- 3. Diagnosing and repairing faults.
- 4. Resolving network issues.
- 5. Installing and configuring hardware and software.
- 6. Conducting electrical safety checks on equipment.
Cook
Tamarind
03.2021 - 04.2023
- Cooked authentic Indian dishes with consistency.
- Assisted in tandoor, curry, and appetizer preparation.
- Maintained cleanliness and followed food safety rules.
- Prepped ingredients and managed daily kitchen tasks.
- Worked efficiently during busy hours and large orders.
- Adjusted spice and flavor levels to customer taste.
Customer service representative
Real Canadian Superstore
03.2022 - 09.2022
- 1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- 2. Responding promptly to customer inquiries.
- 3. Acknowledging and resolving customer complaints.
- 4. Knowing our products inside and out so that you can answer questions.
Education
Diploma - computer science
University of Regina
01.2023
Skills
- Communication skills
- Problem-solving
- Team work
- Time management
Timeline
Technical Service Representative
BEST BUY (GEEK SQUAD)
02.2023 - Current
Customer service representative
Real Canadian Superstore
03.2022 - 09.2022
Cook
Tamarind
03.2021 - 04.2023
Diploma - computer science
University of Regina
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